---
title: "NHS Cambridgeshire and Peterborough ICB, Digital Enablers Programme: New Model of Care, Digital Front Door, Workflow Optimisation, Health Optimisation - Market Engagement"
ocid: "ocds-b5fd17-debbb64a-eea8-4029-9202-1e8fa0e229d0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-debbb64a-eea8-4029-9202-1e8fa0e229d0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-debbb64a-eea8-4029-9202-1e8fa0e229d0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-debbb64a-eea8-4029-9202-1e8fa0e229d0.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2024-10-08"
---

# NHS Cambridgeshire and Peterborough ICB, Digital Enablers Programme: New Model of Care, Digital Front Door, Workflow Optimisation, Health Optimisation - Market Engagement

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Planning  
OCID: ocds-b5fd17-debbb64a-eea8-4029-9202-1e8fa0e229d0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-debbb64a-eea8-4029-9202-1e8fa0e229d0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-debbb64a-eea8-4029-9202-1e8fa0e229d0.json)

## Summary

NHS South, Central and West Commissioning Support Unit is currently in the planning stage for their "Digital Enablers Programme: New Model of Care, Digital Front Door, Workflow Optimisation, Health Optimisation" procurement process. This market engagement, titled "NHS Cambridgeshire and Peterborough ICB," aims to identify partners to help deliver a digital front door and other digital healthcare solutions to the East of England. Key dates include the engagement end date on 25 October 2024. The procurement focuses on industry-specific software packages, information systems, and IT services, consulting, software development, internet and support, classified under CPV codes 48100000, 48810000, and 72000000 respectively.

This tender offers significant growth opportunities for businesses in IT services, software development, and consulting. Companies specialising in digital health solutions can leverage this opportunity to collaborate with the NHS to improve care coordination and patient outcomes. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are especially encouraged to participate, given the suitability criteria. By engaging in this market survey, businesses can contribute valuable insights that may influence the final procurement requirements, thus positioning themselves as potential partners in this transformative health initiative.

## Notice

Please Note: This opportunity has also been published on Find a Tender Service. This is a market engagement for Cambridgeshire and Peterborough ICB. We are looking for a Partner to help us deliver a Digital Front Door (DFD) as a single entry-point for citizens managing their care. We estimate this would be across a 5-year period (+extension option), with the value being split across this timeframe. The DFD aims to provide access to a set of products, services, and relationships with partners in the delivery of health and care which help us co-ordinate care, personalise interventions and actions and enable us to centralise some services to make them more efficient. Some of these products, services and partnerships work well in our area now. In some areas we have gaps, duplication, and lack of integration, which can make it difficult for people to interact effectively with us. They also present challenges to staff working in our care system. Cambridgeshire & Peterborough is home to circa one million people representing highly diverse communities. The ICB is aware that 112,000 people across Cambridgeshire and Peterborough live in the 20% most deprived quintile, 18.4% of our population is aged 65+, 9.1% of the population use English as a second language and we have an estimated 77,000 unpaid carers. It is vital that we can meet the care management needs of our population through our digitally enabled New Model of Care. Our case for change covers improved patient outcomes, enhanced efficiency, improved accessibility, better information, personalised care options, cost effectiveness and data driven insights. The aim is to reduce current fragmentation and variation so that that patients and staff enjoy a consistently better experience wherever they live or work in our ICS. We want to enable citizens to take more control over their health and care by using technology provided by proactive and responsive partners who understand and can react to their needs. Similarly, we want to enable digital and data-driven approaches to anticipating health needs and be more pro-active in providing earlier support to citizens. This Market Engagement Prior Information Notice (PIN) outlines the requirements for the proposed Digital Front Door, Workflow Optimisation, and Health Optimisation for citizen care and asks potential partners to consider how they can work with us to improve our situation. We welcome feedback and insight from the market. Vendors are invited to complete the market engagement survey available on Atamis to help us further develop our thinking and proposal. We want to understand the market's appetite and capability to deliver a range of integrated products and services. Please use the 'Health Family' e-procurement system (Atamis) to register your interest and for further information: https://health-family.force.com/s/Welcome - ref C308563 Additional information: This notice is an information gathering exercise rather than a call for competition in its own right, and therefore publication or response does not commit the Authority or respondents to a future procurement, nor provide any process exemptions or preferential treatment to any parties expressing an interest. The Authority will not be liable for costs incurred by any interested party in participating in this exercise. Interested parties should note that a response to this notice does not guarantee an automatic invitation to any subsequent formal procurement, which the commissioners will consider in due course. This notice is only intended to inform the market of a prospective contract opportunity. Potential suppliers will not be prejudiced by any response to this Market Engagement PIN, or failure to respond. This Market Engagement PIN does not formally signify the beginning of a procurement and does not constitute a commitment by the Contracting Authority to undertake any procurement exercise. If the Contracting Authority decides to formally commence the procurement, a separate contract notice will be issued on Find a Tender Service. Any resulting procurement will be managed electronically via the Contracting Authority's e-sourcing suite and details on how to register on the portal will be provided. Should you wish to talk to us regarding this notice please send a message to the Authority via Atamis - Health Family. If you have any issues with registering on Atamis please contact Atamis direct at: support-health@atamis.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/be6a71aa-a92a-424a-8daf-82d347fae437 |
| Notice type | Planned Procurement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2024 |
| Submission deadline | Not specified |
| Future notice date | 25 Oct 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | ELY |
| Post town | Cambridge |
| Postcode | CB7 4EA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | East Cambridgeshire |
| Electoral ward | Ely West |
| Westminster constituency | Ely and East Cambridgeshire |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48100000 - Industry specific software package
- 48810000 - Information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 Oct 2024 at 11:46 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/be6a71aa-a92a-424a-8daf-82d347fae437

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/be6a71aa-a92a-424a-8daf-82d347fae437
  8th October 2024 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a86ad45b-668d-4692-ac3b-29e8f3f847dd
  Full description of this Market Engagement Opportunity

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.cpics.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-debbb64a-eea8-4029-9202-1e8fa0e229d0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-debbb64a-eea8-4029-9202-1e8fa0e229d0.json.
