---
title: "Telephony Systems Contract 2022"
ocid: "ocds-b5fd17-df088fc6-325c-4f3a-9c94-3a4c84990d22"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-df088fc6-325c-4f3a-9c94-3a4c84990d22"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-df088fc6-325c-4f3a-9c94-3a4c84990d22.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-df088fc6-325c-4f3a-9c94-3a4c84990d22.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE ROYAL BOROUGH OF KINGSTON UPON THAMES"
published: "2022-07-20"
---

# Telephony Systems Contract 2022

Buyer: THE ROYAL BOROUGH OF KINGSTON UPON THAMES  
Current stage: Award  
OCID: ocds-b5fd17-df088fc6-325c-4f3a-9c94-3a4c84990d22

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## Summary

The procurement process for the Telephony Systems Contract 2022, valued at £145,000, has been completed by The Royal Borough of Kingston upon Thames. This direct award contract is categorised under telecommunications equipment and supplies, with the contract period running from 1st July 2022 to 30th June 2023. The initial tender period ended on 20th June 2022. The services are primarily focused on ongoing maintenance support for the OpenScape Voice and Contact Centre systems located in Kingston upon Thames, England, with delivery addresses extending across various other regions including British Overseas Territories and the Isle of Man.

This tender presents a valuable opportunity for businesses specialising in telecommunications system maintenance and support services. Companies with a strong background in providing technical support for communication systems, particularly those familiar with OpenScape technology, would be well-positioned to compete for similar contracts. The involvement of a local authority as the buying organisation also highlights the potential for nearby SMEs to engage and foster growth through such public sector contracts.

## Notice

The Telephony Systems Contract 2022 includes the ongoing maintenance support for the OpenScape Voice, OpenScape Contact Centre, and all associated systems and equipment currently deployed across the shared service estate for the telephony services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/152f004d-78fa-40bf-8a27-b8f8309399d9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jul 2022 |
| Submission deadline | 20 Jun 2022 |
| Future notice date | Not specified |
| Award date | 29 Jun 2022 |
| Contract period | 30 Jun 2022 - 30 Jun 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £145,000 |
| Lots value | Not specified |
| Awards value | £145,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ROYAL BOROUGH OF KINGSTON UPON THAMES |
| Locality | KINGSTON UPON THAMES |
| Post town | Kingston upon Thames |
| Postcode | KT1 1EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Kingston upon Thames |
| Electoral ward | Kingston Town |
| Westminster constituency | Kingston and Surbiton |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ATOS IT SERVICES |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32500000 - Telecommunications equipment and supplies

## Release History

- 20 Jul 2022 at 13:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/152f004d-78fa-40bf-8a27-b8f8309399d9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/152f004d-78fa-40bf-8a27-b8f8309399d9
  20th July 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.kingston.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-df088fc6-325c-4f3a-9c94-3a4c84990d22. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-df088fc6-325c-4f3a-9c94-3a4c84990d22.json.