---
title: "GB-London: Salesforce Support Partner"
ocid: "ocds-b5fd17-df08fb6a-af24-4960-9310-2c01f33a0a74"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-df08fb6a-af24-4960-9310-2c01f33a0a74"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-df08fb6a-af24-4960-9310-2c01f33a0a74.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-df08fb6a-af24-4960-9310-2c01f33a0a74.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CITY, UNIVERSITY OF LONDON"
published: "2020-03-09"
---

# GB-London: Salesforce Support Partner

Buyer: CITY, UNIVERSITY OF LONDON  
Current stage: Tender  
OCID: ocds-b5fd17-df08fb6a-af24-4960-9310-2c01f33a0a74

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-df08fb6a-af24-4960-9310-2c01f33a0a74)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-df08fb6a-af24-4960-9310-2c01f33a0a74.json)

## Summary

The City, University of London is currently seeking a supplier to provide ongoing support and maintenance for its Salesforce platform. The tender for this service, titled "Salesforce Support Partner", falls under the software maintenance and repair services category, with a budget ranging from £25,000 to £50,000. The procurement process is at the tender stage, with submissions due by 9 April 2020. The contract is expected to commence on 18 May 2020 and will last for two years, until 17 May 2022. The tender is being conducted using an open procedure to allow for broad competition.

This opportunity presents significant potential for business growth, particularly for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) skilled in software support services. Companies that specialise in Salesforce maintenance or have related technical expertise would be well-positioned to compete, as the buying organisation expresses a preference for engaging with economic operators that are SMEs. Engaging in this contract could enhance a firm's portfolio and reputation within the public sector market.

## Notice

City is seeking to appoint a supplier to provide ongoing support and maintenance for its Salesforce platform. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f09f691f-e35d-48b6-b34b-872c06446b51 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Mar 2020 |
| Submission deadline | 9 Apr 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 17 May 2020 - 17 May 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITY, UNIVERSITY OF LONDON |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC1V 0HB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Clerkenwell |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services
- 72267000 - Software maintenance and repair services

## Release History

- 9 Mar 2020 at 17:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f09f691f-e35d-48b6-b34b-872c06446b51

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f09f691f-e35d-48b6-b34b-872c06446b51
  9th March 2020 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-GB-London:-Salesforce-Support-Partner/69784JQ2PC
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-df08fb6a-af24-4960-9310-2c01f33a0a74. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-df08fb6a-af24-4960-9310-2c01f33a0a74.json.