--- title: "HAC5744 Domiciliary and Personal Care (Homecare Services)" ocid: "ocds-b5fd17-df095152-d6f1-4870-a6c9-d455c9679c65" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-df095152-d6f1-4870-a6c9-d455c9679c65" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-df095152-d6f1-4870-a6c9-d455c9679c65.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-df095152-d6f1-4870-a6c9-d455c9679c65.json" source: "Contracts Finder" current_stage: "Tender" buyer: "TOWER HAMLETS" published: "2022-04-29" --- # HAC5744 Domiciliary and Personal Care (Homecare Services) Buyer: TOWER HAMLETS Current stage: Tender OCID: ocds-b5fd17-df095152-d6f1-4870-a6c9-d455c9679c65 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-df095152-d6f1-4870-a6c9-d455c9679c65) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-df095152-d6f1-4870-a6c9-d455c9679c65.json) ## Summary The Tower Hamlets Council is currently seeking suppliers for the "HAC5744 Domiciliary and Personal Care (Homecare Services)" contract. This procurement is part of the health and social work services industry and covers the London Borough of Tower Hamlets. The tender period for applications closes on 2nd June 2022, and the selected providers will deliver services for an initial five-year contract, with potential extensions that could reach up to nine years in total. The estimated contract value is £253 million, reflecting the Council's aim to replace existing domiciliary care contracts due to expire on 6th August 2022, ensuring continuity and improvement in care services. This tender represents a significant opportunity for businesses specialising in domiciliary and personal care services, particularly those that can deliver innovative, person-centred approaches. Companies looking to engage in this tender should be prepared to collaborate closely with Tower Hamlets Council to shape the future model of care delivery, focusing on integration with health services and improved client outcomes. Small to medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) are encouraged to participate, as the contract structure is designed to incorporate providers of various sizes, supporting a diverse range of applicants. ## Notice Provision of domiciliary care in the London Borough of Tower Hamlets. The contract is for five years with an optional extension period of four years (1+!+1+1) The overall contract value is PS253m over the nine year period. There will be 4 locality Lots with 3 providers per Lot, providers can be awarded places on up to 2 Lots The objective of this procurement is to replace the existing domiciliary and personal care service contracts. The current contracts will expire on 6th August 2022. Domiciliary and personal care services are commissioned as a key means of meeting the Councils statutory duties to provide services under Community Care and Children's law. The current contracts were let in 2016 and had a geographical locality-based focus designed to maximise efficiency and to align providers with wider integrated care with NHS partners. Feedback from various sources is that partnership working has vastly improved since the advent of locality working in late 2018. Relationships have been built and key information is routinely shared as necessary amongst partner organisations. This has led to improved quality of care and better outcomes for service users. The current contract also significantly reduced the number of providers delivering the main contracts and this has allowed for improved providers strength and better local knowledge. The Council also chose to join up to the Ethical Care Charter, to improve the expectation of quality and levels of pay for staff. The intention of the new contracts is to build upon the positives outlined above while focusing on new areas of improvement including: - Embedding an outcomes-based approach - Personalisation - Better integration with health - Improved financial efficiency The new contracts specification has been produced following coproduction with service users and their families, as well as extensive stakeholder engagement work to ensure that the intended improvements meet the needs of those using and interacting with the services. The length of the contracts reflects the Council's desire to work with providers who, alongside providing quality care, are also able to become strategic partners working alongside our adult social care teams. The length of contracts and value will also ensure that the contracts are attractive to home care providers ranging in size from small local providers, to medium-sized local providers, to regional providers, and even national providers and should not exclude any part of the market. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f991ce21-37cd-40a8-85f6-441318f554d9 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 29 Apr 2022 | | Submission deadline | 2 Jun 2022 | | Future notice date | 14 Jan 2022 | | Award date | Not specified | | Contract period | 18 Nov 2022 - 17 Nov 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £253,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TOWER HAMLETS | | Locality | LONDON | | Post town | East London | | Postcode | E14 2BG | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI42 Tower Hamlets | | Local authority | Tower Hamlets | | Electoral ward | Poplar | | Westminster constituency | Poplar and Limehouse | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 29 Apr 2022 at 14:46 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f991ce21-37cd-40a8-85f6-441318f554d9 - 23 Dec 2021 at 09:20 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/7a97b830-f835-4862-9e67-cabb2e9b4787 - 22 Dec 2021 at 16:13 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/de454d3d-f2db-48ea-a283-345100a5d716 - 22 Dec 2021 at 14:16 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/96a24eca-eaca-49d7-9b0b-c3dfa71139df ## Documents - https://www.contractsfinder.service.gov.uk/Notice/f991ce21-37cd-40a8-85f6-441318f554d9 29th April 2022 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/7a97b830-f835-4862-9e67-cabb2e9b4787 23rd December 2021 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/de454d3d-f2db-48ea-a283-345100a5d716 22nd December 2021 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/96a24eca-eaca-49d7-9b0b-c3dfa71139df 22nd December 2021 - Early engagement notice on Contracts Finder ## Notice URLs - http://www.towerhamlets.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-df095152-d6f1-4870-a6c9-d455c9679c65. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-df095152-d6f1-4870-a6c9-d455c9679c65.json.