---
title: "McCloud Administration Support Services"
ocid: "ocds-b5fd17-df523f12-d658-405a-9c67-f075190c5cb0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-df523f12-d658-405a-9c67-f075190c5cb0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-df523f12-d658-405a-9c67-f075190c5cb0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-df523f12-d658-405a-9c67-f075190c5cb0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2025-11-17"
---

# McCloud Administration Support Services

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-df523f12-d658-405a-9c67-f075190c5cb0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-df523f12-d658-405a-9c67-f075190c5cb0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-df523f12-d658-405a-9c67-f075190c5cb0.json)

## Summary

The procurement process titled "McCloud Administration Support Services" was undertaken by the NHS Business Services Authority, based in Newcastle-Upon-Tyne, United Kingdom. This tender falls under the industry category of Pension Fund Management Services, classified by CPV code 66141000. The process has reached the award stage and was finalized on 16th October 2025, with the contract period set from 3rd October 2025 until 31st March 2026. The procurement method used was selective, specifically a call-off from a framework agreement. The total contract value is GBP 6,245,000, and the designated location for delivery is within the United Kingdom, specifically England.

This tender provides substantial opportunities for businesses that specialize in pensions administration and management services. While the contract was awarded to EQ Paymaster, the framework from which it was called-off presents potential for growth opportunities for other businesses in upcoming tender opportunities within similar framework agreements. Small and medium-sized enterprises are particularly encouraged to explore participation in these environments where capacity enhancement and specialized administrative services are required, as indicated by the tender's stated suitability requirements. Companies with expertise in handling complex pension calculations and support services would be ideally positioned to compete in similar or future procurements.

## Notice

This is a call-off contract from the LGPS Pensions Administration Operational Support Services framework agreement for the provision of pensions administration support services. This will increase NHSBSA capacity to process manual calculations as part of the NHS Pensions McCloud Programme. This is a short-term interim agreement until a longer-term strategy for delivering this requirement for the McCloud Programme is finalised and can then be shared with the market ahead of any procurement activity.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/38762ebc-3298-462e-a6d7-0b996d65e426 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Nov 2025 |
| Submission deadline | 2 Oct 2025 |
| Future notice date | Not specified |
| Award date | 15 Oct 2025 |
| Contract period | 2 Oct 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,245,000 |
| Lots value | Not specified |
| Awards value | £6,245,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE-UPON-TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EQ PAYMASTER |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66141000 - Pension fund management services

## Release History

- 17 Nov 2025 at 17:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/38762ebc-3298-462e-a6d7-0b996d65e426

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/38762ebc-3298-462e-a6d7-0b996d65e426
  17th November 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/559f5783-94b1-4201-9f55-08056e49e632
  Pensions-Administration-Operational-Support-Services-Order-Form-20251003_REDACTED (1)

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-df523f12-d658-405a-9c67-f075190c5cb0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-df523f12-d658-405a-9c67-f075190c5cb0.json.