---
title: "Contract award notice - Verint renewal 2021-2022"
ocid: "ocds-b5fd17-e0188453-837e-4a2b-a921-cf00e275fb59"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e0188453-837e-4a2b-a921-cf00e275fb59"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e0188453-837e-4a2b-a921-cf00e275fb59.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e0188453-837e-4a2b-a921-cf00e275fb59.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2021-07-21"
---

# Contract award notice - Verint renewal 2021-2022

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-e0188453-837e-4a2b-a921-cf00e275fb59

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e0188453-837e-4a2b-a921-cf00e275fb59)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e0188453-837e-4a2b-a921-cf00e275fb59.json)

## Summary

The Financial Ombudsman Service has completed a public procurement process for the contract titled "Contract award notice - Verint renewal 2021-2022." This contract, awarded to BT PLC, involves IT services related to consulting, software development, and support. The contract, valued at £72,338.36, commenced on 12th July 2021 and will run until 11th July 2022. The procurement method employed was a limited competitive quotation process, with the tender period ending on 28th June 2021, and the contract's official award notice was published on 21st July 2021. The organisational address for the Financial Ombudsman Service is Exchange Tower, London, E14 9SR, United Kingdom.

This tender offers opportunities for businesses within the IT services sector, particularly those specialising in consulting and software development. Companies of all sizes, but especially small and medium-sized enterprises (SMEs), may find it advantageous to participate in similar contracts in the future as the Financial Ombudsman Service often seeks innovative solutions and local support. Engaging in these types of governmental contracts can help SMEs expand their customer base and enhance their market presence while contributing to the public sector's technological needs.

## Notice

Notice of award contract to BT PLC for the provision of our Verint support for a 1 year term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b0b390a4-4534-406a-990f-cbcd579ef2e6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jul 2021 |
| Submission deadline | 28 Jun 2021 |
| Future notice date | Not specified |
| Award date | 1 Jul 2021 |
| Contract period | 11 Jul 2021 - 11 Jul 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £72,338 |
| Lots value | Not specified |
| Awards value | £72,338 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Jul 2021 at 11:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b0b390a4-4534-406a-990f-cbcd579ef2e6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b0b390a4-4534-406a-990f-cbcd579ef2e6
  21st July 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e0188453-837e-4a2b-a921-cf00e275fb59. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e0188453-837e-4a2b-a921-cf00e275fb59.json.