---
title: "Networks Managed Service Provider"
ocid: "ocds-b5fd17-e02fe373-a504-40e1-ba5c-b9d34c54553b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e02fe373-a504-40e1-ba5c-b9d34c54553b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e02fe373-a504-40e1-ba5c-b9d34c54553b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e02fe373-a504-40e1-ba5c-b9d34c54553b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2022-12-12"
---

# Networks Managed Service Provider

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-e02fe373-a504-40e1-ba5c-b9d34c54553b

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## Summary

The procurement process titled "Networks Managed Service Provider" is being conducted by H M Revenue & Customs in Telford, England. The procurement falls under the industry category of data network management services. The procurement stage is at the award stage, with the contract awarded to BRITISH TELECOMMUNICATIONS PLC on 10th November 2022. The contract value is £48,620,000, with a specific procurement method of selective call-off from a framework agreement. The contract period spans from 25th November 2022 to 24th November 2026.

This tender for Networks Managed Service Provider presents an opportunity for businesses with expertise in data network management services to compete. Businesses capable of providing run and maintenance services, network service operations, tooling, security, and innovation initiatives are well-suited to participate. As the procurement is in the award stage, interested parties can explore partnership opportunities with BRITISH TELECOMMUNICATIONS PLC, the awarded supplier, for potential sub-contracting or future collaborations in the field of network service transformation.

## Notice

The Networks - Managed Service Provider (MSP) aims to put in place replacement support and transformation contract for the services currently provided by RCDTS Ltd, which is due to close by the end of March 2023. The supplier will need to provide service continuity and in parallel plan, design and implement a transformation to a modern Network service. Contract from CCS Framework ""Technology Services 3"" Lot 4. The supplier will need to provide 1. Run and Maintenance Services (including Change Projects) and 2. Design, build and delivery of network transformation services "Service Optimisation & Innovation": 1. Service Lines in scope for Run and Maintenance Services are: - Network Service - Operations - Network Service Maintenance - Tooling - Availability, Capacity and Performance Management - Design and Implementation - Network Service Reports - Service Delivery Management - Test Laboratories - Security - Small Changes - Non Standard Changes 2. Design, build, test and implement network Service Optimisation & Innovation initiatives that would deliver new and improved technical solutions, enable new ways of working and leverage modern technologies to meet defined target outcomes "

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e1ac75f9-3cbb-4a69-a50f-fa641245ac31 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Dec 2022 |
| Submission deadline | 29 Sep 2022 |
| Future notice date | Not specified |
| Award date | 10 Nov 2022 |
| Contract period | 25 Nov 2022 - 24 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £48,620,000 |
| Lots value | Not specified |
| Awards value | £48,620,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | TELFORD |
| Post town | Telford |
| Postcode | TF3 4NT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG21 Telford and Wrekin |
| Local authority | Telford and Wrekin |
| Electoral ward | Malinslee & Dawley Bank |
| Westminster constituency | Telford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRITISH TELECOMMUNICATIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72315200 - Data network management services

## Release History

- 12 Dec 2022 at 11:59 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e1ac75f9-3cbb-4a69-a50f-fa641245ac31
- 12 Dec 2022 at 11:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e1ac75f9-3cbb-4a69-a50f-fa641245ac31

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e1ac75f9-3cbb-4a69-a50f-fa641245ac31
  12th December 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e4162fbb-92ed-4a9c-ac59-1a55252bbc95
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/45ef0316-f4b0-4331-afec-f1bafcae3689

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e02fe373-a504-40e1-ba5c-b9d34c54553b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e02fe373-a504-40e1-ba5c-b9d34c54553b.json.