---
title: "Consultant Review: IT Incident RCA"
ocid: "ocds-b5fd17-e0422aab-86e8-4ac6-b0dc-805a9ba7392e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e0422aab-86e8-4ac6-b0dc-805a9ba7392e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e0422aab-86e8-4ac6-b0dc-805a9ba7392e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e0422aab-86e8-4ac6-b0dc-805a9ba7392e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2026-07-31"
---

# Consultant Review: IT Incident RCA

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-e0422aab-86e8-4ac6-b0dc-805a9ba7392e

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## Summary

NHS South, Central and West Commissioning Support Unit (SCW) has successfully completed a procurement process for consultancy services, specifically targeting IT Incident Root Cause Analysis (RCA). The contract was awarded to Specialist Computer Centres PLC under a Direct Award mechanism through HealthTrust Europe's 2023 Digital Technology Framework. This service falls under the technical testing, analysis, and consultancy category (CPV: 71600000) and covers the South East and South West regions of the United Kingdom. The award, which includes a contract value of £34,000, was made active on 22 July 2026, with the contract period running from 17 July 2026 to 16 October 2026.

This contract presents substantial opportunities for businesses specialising in IT consultancy and analysis to engage with public sector clients by demonstrating capabilities in providing critical incident analysis services. Small and medium enterprises (SMEs) will find this contract particularly accessible as it prioritises such organisations, even though it ultimately went to a larger supplier. The selective procurement method utilised, involving a call-off from a framework agreement, indicates a preference for suppliers already vetted within specific channels, showcasing the importance of being part of relevant frameworks to increase chances of securing public sector contracts.

## Notice

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for IT Incident Root Cause Analysis (RCA) Consultancy Services to Specialist Computer Centres PLC, on behalf of a Specialised consultant. This requirement has been procured as a Direct Award via HealthTrust Europe (HTE) Enterprise Level Information Communication Technology (ICT) Solutions 2023 Digital Technology Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5458f901-da4b-4cfb-be84-ab2492286a77 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jul 2026 |
| Submission deadline | 8 Jul 2026 |
| Future notice date | Not specified |
| Award date | 21 Jul 2026 |
| Contract period | 16 Jul 2026 - 16 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £34,000 |
| Lots value | Not specified |
| Awards value | £34,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 6AG |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPECIALIST COMPUTER CENTRES |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71600000 - Technical testing, analysis and consultancy services

## Release History

- 31 Jul 2026 at 09:28 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5458f901-da4b-4cfb-be84-ab2492286a77
- 29 Jul 2026 at 15:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5458f901-da4b-4cfb-be84-ab2492286a77

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5458f901-da4b-4cfb-be84-ab2492286a77
  31st July 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0daf9ba1-34d1-410c-8db1-5a78b190faad

## Notice URLs

- https://scwcsu.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e0422aab-86e8-4ac6-b0dc-805a9ba7392e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e0422aab-86e8-4ac6-b0dc-805a9ba7392e.json.