---
title: "Provision of Initiation Protocol (IP) Telephony Service across the GPA Estate"
ocid: "ocds-b5fd17-e0593238-2c47-4dac-9be9-f142b4dbd311"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e0593238-2c47-4dac-9be9-f142b4dbd311"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e0593238-2c47-4dac-9be9-f142b4dbd311.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e0593238-2c47-4dac-9be9-f142b4dbd311.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2025-12-18"
---

# Provision of Initiation Protocol (IP) Telephony Service across the GPA Estate

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-e0593238-2c47-4dac-9be9-f142b4dbd311

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e0593238-2c47-4dac-9be9-f142b4dbd311)  
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## Summary

The procurement process initiated by the Crown Commercial Service, on behalf of the Government Property Agency under the Cabinet Office, focuses on the "Provision of Initiation Protocol (IP) Telephony Service across the GPA Estate". This project falls under the Information Technology Services category and aims to provide a scalable telecommunication solution across multiple regions of the UK, including Scotland, Wales, Northern Ireland, and the Crown Dependencies. Managed through a selective procurement method via a call-off from a framework agreement, the tender's award stage was completed with the award being made on 11th November 2025 to CINOS LIMITED for a contract valued at GBP 2,029,600. The contract commenced on 17th November 2025 and will conclude on 16th November 2028.

This contract presents significant business growth opportunities, particularly for small and medium-sized enterprises (SMEs), as it supports scalable telecommunication services that cater to both office and remote working environments. Companies capable of providing robust and cost-effective IP telephony solutions are well-positioned to benefit from such tenders. The requirement for efficient communication systems across different geographical areas creates numerous avenues for technological innovation and expansion in the telecommunication sector, further bolstering the opportunity for SMEs to establish themselves in the public sector market.

## Notice

The requirement is to provide a reliable and scalable telephony solution, to enhance internal and external communication. This requirement is to support both office and remote working capabilities, as well as reduce telecommunication costs.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e9bd0039-8cbb-4bb6-aa25-eacdfc6094b3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Dec 2025 |
| Submission deadline | 4 Aug 2025 |
| Future notice date | Not specified |
| Award date | 11 Nov 2025 |
| Contract period | 17 Nov 2025 - 16 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,029,600 |
| Lots value | Not specified |
| Awards value | £2,029,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CINOS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 18 Dec 2025 at 09:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e9bd0039-8cbb-4bb6-aa25-eacdfc6094b3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e9bd0039-8cbb-4bb6-aa25-eacdfc6094b3
  18th December 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/68b69b4d-a384-4925-bee7-bf302824142d
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/88ab318a-7fe9-4eb1-a5e3-87489c5e225e
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/229847d5-2398-440b-b1af-6167f76d984d

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e0593238-2c47-4dac-9be9-f142b4dbd311. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e0593238-2c47-4dac-9be9-f142b4dbd311.json.