---
title: "C151878 - Work Management Solution"
ocid: "ocds-b5fd17-e05c0f59-3a98-4501-9ded-e3841e13f418"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e05c0f59-3a98-4501-9ded-e3841e13f418"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e05c0f59-3a98-4501-9ded-e3841e13f418.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e05c0f59-3a98-4501-9ded-e3841e13f418.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHSBSA"
published: "2023-07-31"
---

# C151878 - Work Management Solution

Buyer: NHSBSA  
Current stage: Award  
OCID: ocds-b5fd17-e05c0f59-3a98-4501-9ded-e3841e13f418

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## Summary

The NHS Business Services Authority (NHSBSA) has awarded a contract for a Work Management Solution worth £1,893,326.40 to Verint Systems UK Ltd. The procurement process was completed, and the contract runs from July 1, 2023, to June 30, 2026. The tender was initiated on June 30, 2023, and the award was made on July 4, 2023. The location of the procurement is in Newcastle Upon Tyne, England, under the services category.

This contract presents opportunities for businesses involved in software-related services to grow by providing work management solutions to the NHSBSA. Companies well-versed in front and back-office administration software would be ideal candidates to compete for similar contracts in the future. Understanding the requirements outlined by the NHSBSA and demonstrating a track record in delivering similar solutions can significantly enhance a company's chances of winning such tenders in the future.

## Notice

Work Management Solution to manage front and back-office administration.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/658539c4-0736-47cc-a441-200837772aa4 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jul 2023 |
| Submission deadline | 30 Jun 2023 |
| Future notice date | Not specified |
| Award date | 3 Jul 2023 |
| Contract period | 30 Jun 2023 - 30 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,893,326 |
| Lots value | Not specified |
| Awards value | £1,893,326 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHSBSA |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VERINT SYSTEMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 31 Jul 2023 at 17:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/658539c4-0736-47cc-a441-200837772aa4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/658539c4-0736-47cc-a441-200837772aa4
  31st July 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1180a411-281f-4959-b297-b9bfbfada6e9
  NHS Business Services Auth_Master SaaS Agreement (Redacted)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3c70a5ad-c918-4a31-854d-8e2200caceee
  NHS BSA_Ops Mgr_WFM SaaS Order Form Redacted (1)

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e05c0f59-3a98-4501-9ded-e3841e13f418. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e05c0f59-3a98-4501-9ded-e3841e13f418.json.