---
title: "Water Retail Services"
ocid: "ocds-b5fd17-e078b87e-2c8c-420b-b46f-f857c6eaccdd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e078b87e-2c8c-420b-b46f-f857c6eaccdd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e078b87e-2c8c-420b-b46f-f857c6eaccdd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e078b87e-2c8c-420b-b46f-f857c6eaccdd.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED"
published: "2024-09-23"
---

# Water Retail Services

Buyer: THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED  
Current stage: Tender  
OCID: ocds-b5fd17-e078b87e-2c8c-420b-b46f-f857c6eaccdd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e078b87e-2c8c-420b-b46f-f857c6eaccdd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e078b87e-2c8c-420b-b46f-f857c6eaccdd.json)

## Summary

The Association of North East Councils Limited, trading as the North East Procurement Organisation (NEPO), is seeking tenders for Water Retail Services. This procurement, categorised under Water distribution and related services (CPV 65100000), is part of a framework agreement aimed at reducing consumption and supporting user efficiency schemes through Automatic Meter Reading and associated services. The procurement process is in the tender stage, with interested parties required to submit their Selection Questionnaire and tender response through the NEPO eTender system by 23rd October 2024. The contract period is set to start on 1st April 2025 and end on 31st March 2029, covering locations within the United Kingdom, with a project value estimated at £120,000,000.

This tender presents significant opportunities for businesses specialising in water retail services, meter reading technologies, and utility efficiency consulting. Small and medium enterprises (SMEs) are particularly encouraged to compete, provided they hold a valid Water Supply and Sewerage Licence as issued by Ofwat. The framework agreement offers long-term engagement with a comprehensive scope that includes the provision of innovative solutions to reduce water consumption. Businesses with capabilities in these areas can leverage this procurement to expand their market reach and establish a stable revenue stream over the contract period.

## Notice

The Association of North East Councils Trading as the North East Procurement Organisation (NEPO) is seeking tenders for water retail services. At the time of submitting an SQ, and throughout the life of the Framework Agreement, tenderers must hold a valid Water Supply and Sewerage Licence with the appropriate retail authorisation, as issued by Ofwat. Also included within the scope of the Framework Agreement is the provision of Automatic Meter Reading and associated services and systems. The Framework Agreement will also include provisions for assisting in the reduction of consumption and supporting users efficiency schemes. The opportunity can be accessed via the NEPO eTender system (Open). Suppliers wishing to be considered for this Framework Contract must register their expression of interest and submit the selection questionnaire and tender response through the Open eTendering System. If not already registered, suppliers should register on the Open eTendering System at https://www.open-uk.org/ Selection Questionnaire and Tender responses must be submitted using the link above. Selection Questionnaire and Tender responses submitted via postal or email methods will not be accepted. If you need technical assistance from the Open Support team, this can be requested via open.support@nepo.org PLEASE NOTE: Open is accessible 24/7 however, technical support is available Monday - Thursday 8:30 - 5pm and Friday 8.30 - 4.30pm For guidance on how to submit your response through Open, please visit https://www.open-hub.org/training to access the available Training Guides.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4e935c30-e92f-410e-91be-7bb3da4dae47 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Sep 2024 |
| Submission deadline | 23 Oct 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2025 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED |
| Locality | GATESHEAD |
| Post town | Newcastle upon Tyne |
| Postcode | NE8 3DF |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Gateshead |
| Electoral ward | Bridges |
| Westminster constituency | Gateshead Central and Whickham |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 65 - Public utilities

### Codes

- 65100000 - Water distribution and related services

## Release History

- 23 Sep 2024 at 08:59 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4e935c30-e92f-410e-91be-7bb3da4dae47

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4e935c30-e92f-410e-91be-7bb3da4dae47
  23rd September 2024 - Opportunity notice on Contracts Finder

## Notice URLs

- https://www.open-hub.org/training
- https://www.open-uk.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e078b87e-2c8c-420b-b46f-f857c6eaccdd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e078b87e-2c8c-420b-b46f-f857c6eaccdd.json.
