--- title: "Hewlett Packard Enterprise (HPE) Consolidated Support and Maintenance Agreement" ocid: "ocds-b5fd17-e08b65c5-4e8b-424d-9f78-dc09a708258d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e08b65c5-4e8b-424d-9f78-dc09a708258d" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e08b65c5-4e8b-424d-9f78-dc09a708258d.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-e08b65c5-4e8b-424d-9f78-dc09a708258d.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL" published: "2020-02-14" --- # Hewlett Packard Enterprise (HPE) Consolidated Support and Maintenance Agreement Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL Current stage: Tender OCID: ocds-b5fd17-e08b65c5-4e8b-424d-9f78-dc09a708258d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e08b65c5-4e8b-424d-9f78-dc09a708258d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e08b65c5-4e8b-424d-9f78-dc09a708258d.json) ## Summary Sandwell Metropolitan Borough Council is inviting tenders for the "Hewlett Packard Enterprise (HPE) Consolidated Support and Maintenance Agreement", set within the information technology services industry. The procurement process is currently in the Tender stage, with a closing date for submissions of 18th February 2020 at 12.00 noon. This agreement, which is essential for maintaining support for the Council's HP infrastructure, covers the period from 1st April 2020 to 31st March 2021 and has an estimated value of £60,000, with a minimum value of £40,000. Interested parties can submit their bids through the In-tend e-Tendering System, accessible via the Sandwell MBC Supplier Portal. This tender presents a significant opportunity for qualified HPE resellers and agents who are well-versed in providing support and maintenance services for HP products. Companies familiar with the requirements of public sector contracts and capable of providing the necessary support to ensure continuity of service will be well positioned to compete. Given the direct involvement with Hewlett Packard Enterprise, businesses that can demonstrate credentials in this area may benefit greatly from this opportunity, enhancing their profiles in the public procurement space. ## Notice Title; Hewlett Packard Enterprise (HPE) Consolidated Support and Maintenance Agreement Ref; SMBC 20001 Sandwell Metropolitan Borough Council currently has a consolidated support and maintenance agreement for its HP infrastructure directly with HPE - Hewlett Packard Enterprise. This agreement is due to expire on the 31st March 2020 and to maintain service provision, the Council is now inviting suitably qualified HPE resellers and agents to submit the annual renewal quotation for period 01.04.2020 to 31.03.2021. It is the Council's key requirement that the support and maintenance agreement is backed to HPE and that the Council can continue to raise incidents and service requests directly with HPE. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the Quotation document or other related documents. In Order To View a On-Line Questionnaire (if applicable) or Submit a Quotation, you will be required to' Opt-In'. Please be mindful that if you are cut and pasting your question responses onto the On-Line Questionnaire that you do so from a notepad document, this is due to the fact that some special characters are not accepted within the On-Line Questionnaire. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Closing date: 18th February 2020 no later than 12.00noon. Additional information: The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the Quotation document or other related documents. In Order To View a On-Line Questionnaire (if applicable) or Submit a Quotation, you will be required to' Opt-In'. Please be mindful that if you are cut and pasting your question responses onto the On-Line Questionnaire that you do so from a notepad document, this is due to the fact that some special characters are not accepted within the On-Line Questionnaire. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Closing date: 18th February 2020 no later than 12.00noon Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/08fef721-c1d1-4d39-9d8e-b1f71bce0b2f | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Feb 2020 | | Submission deadline | 18 Feb 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2020 - 31 Mar 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £60,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B69 3DB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG37 Sandwell | | Local authority | Sandwell | | Electoral ward | Oldbury | | Westminster constituency | West Bromwich | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 72212218 - License management software development services - 72222300 - Information technology services - 72250000 - System and support services ## Release History - 14 Feb 2020 at 15:06 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/08fef721-c1d1-4d39-9d8e-b1f71bce0b2f - 12 Feb 2020 at 16:33 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/08fef721-c1d1-4d39-9d8e-b1f71bce0b2f - 12 Feb 2020 at 16:30 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/08fef721-c1d1-4d39-9d8e-b1f71bce0b2f - 7 Feb 2020 at 11:39 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/08fef721-c1d1-4d39-9d8e-b1f71bce0b2f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/08fef721-c1d1-4d39-9d8e-b1f71bce0b2f 14th February 2020 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/sandwellmbc/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/sandwellmbc ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e08b65c5-4e8b-424d-9f78-dc09a708258d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e08b65c5-4e8b-424d-9f78-dc09a708258d.json.