---
title: "Call-off Award via RM1557.14 (G-Cloud 14) - Incident Response Retainer"
ocid: "ocds-b5fd17-e0940345-ccf1-40f8-88cc-80f923438c87"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e0940345-ccf1-40f8-88cc-80f923438c87"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e0940345-ccf1-40f8-88cc-80f923438c87.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e0940345-ccf1-40f8-88cc-80f923438c87.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ESPO"
published: "2026-05-18"
---

# Call-off Award via RM1557.14 (G-Cloud 14) - Incident Response Retainer

Buyer: ESPO  
Current stage: Award  
OCID: ocds-b5fd17-e0940345-ccf1-40f8-88cc-80f923438c87

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e0940345-ccf1-40f8-88cc-80f923438c87)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e0940345-ccf1-40f8-88cc-80f923438c87.json)

## Summary

The procurement process titled "Call-off Award via RM1557.14 (G-Cloud 14) - Incident Response Retainer" has been completed by the buying organisation Espo, located in Leicester, England. This contract, valued at £73,515, is classified under the IT services category, specifically focusing on consulting, software development, Internet, and support services. The procurement process followed a selective method through a call-off from the PCR 2015 Framework RM1557.14 Lot 3 (G-Cloud 14). The contract is intended for the East Midlands region and runs from 17th June 2026 to 16th June 2029. The award was made to NETTITUDE LTD on 16th April 2026, with the contract notice published on 18th May 2026. The process is part of the 'award' stage.

This tender presents growth opportunities for businesses involved in IT services, particularly those offering incident response solutions. Small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) are considered suitable for such opportunities, given the framework's focus on selective procurement from the G-Cloud 14 framework agreement. The structured call-off approach allows eligible suppliers to engage in stable, long-term work by aligning their services with public sector needs, thereby enhancing their market presence and expanding their client base.

## Notice

Award of Contract for Incident Response Retainer . Award is via PCR 2015 Framework RM1557.14 Lot 3 (G-Cloud 14 - https://www.gca.gov.uk/agreements/RM1557.14). Contract period is 36 months (3 years)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/217cd3e9-dd46-482c-881c-e660a8fbf534 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 May 2026 |
| Submission deadline | 15 Apr 2026 |
| Future notice date | Not specified |
| Award date | 15 Apr 2026 |
| Contract period | 16 Jun 2026 - 16 Jun 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £73,515 |
| Lots value | Not specified |
| Awards value | £73,515 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESPO |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE19 1ES |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Enderby |
| Westminster constituency | South Leicestershire |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETTITUDE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 May 2026 at 14:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/217cd3e9-dd46-482c-881c-e660a8fbf534

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/217cd3e9-dd46-482c-881c-e660a8fbf534
  18th May 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/47ee381e-cc03-4b46-8fa8-6bd93dc1858e
  Latest G-Cloud 14 Lots 1-3 Award on Contracts Finder (a Direct award having being completed from this under Lot 3)

## Notice URLs

- https://www.espo.org/
- https://www.gca.gov.uk/agreements/RM1557.14

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e0940345-ccf1-40f8-88cc-80f923438c87. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e0940345-ccf1-40f8-88cc-80f923438c87.json.