--- title: "QU088 - Employee Assistance Programme" ocid: "ocds-b5fd17-e0941654-b8a7-4fb1-b2d7-def54e53a892" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e0941654-b8a7-4fb1-b2d7-def54e53a892" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e0941654-b8a7-4fb1-b2d7-def54e53a892.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-e0941654-b8a7-4fb1-b2d7-def54e53a892.json" source: "Contracts Finder" current_stage: "Tender" buyer: "BIRMINGHAM CITY COUNCIL" published: "2018-01-12" --- # QU088 - Employee Assistance Programme Buyer: BIRMINGHAM CITY COUNCIL Current stage: Tender OCID: ocds-b5fd17-e0941654-b8a7-4fb1-b2d7-def54e53a892 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e0941654-b8a7-4fb1-b2d7-def54e53a892) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e0941654-b8a7-4fb1-b2d7-def54e53a892.json) ## Summary Birmingham City Council is seeking suppliers for the "Employee Assistance Programme" to support employees with productivity and attendance issues. The contract will commence on 1st April 2018 and run for two years, with a potential one-year extension based on performance. The anticipated deadline for tender submissions is 12:00 hours on 26th January 2018. The services will primarily cater to organisations in the health and social care sector, focusing on guidance and counselling services in Birmingham, West Midlands. This tender presents a significant opportunity for businesses specialising in employee assistance services, including counselling, legal guidance, and financial advice. Companies offering interactive online services, psychological support, and other wellness initiatives would be well-positioned to compete for this contract. The procurement process will be administered through Birmingham City Council's online platform, requiring interested bidders to register and submit their proposals accordingly. ## Notice Birmingham City Council requires a supplier for the provision of Employee Assistance Service. The Contractor will develop and provide a workplace Employee Assistance Programme ("EAP") which will be made available to all Eligible Users that is designed to assist productivity and attendance issues within the workplace by supporting employees to identify and resolve personal and or work concerns. Services provided must include, but are not limited to: * 24-hour free phone telephone support, 365 days per year * Website information and services with interactive content, fact sheets and online services. * Money advice and debt management. * Child and elder care information services. * Legal information and guidance (within HMRC current guidelines). * Information on emotional, work-life and workplace issues. * Short-term psychological services, including provision of time limited telephone counselling (6 sessions per employee) at a time convenient to the Eligible User. The provision of such services is to be determined by assessment of the Eligible User carried out by a professionally qualified member of staff (i.e. counsellor). * Signposting to workplace and community resources not available within the scope of the EAP. This includes signposting to the Council for face to face counselling if assessed as being necessary in the assessment outlined above. This contract will be for a period of 2 years commencing 1st April 2018 until 31st March 2020 with an option to extend for a further 12 months subject to cost and satisfactory performance BCC will be using its e-tendering system (in-tend) for the administration of this procurement process and providers must register with the system to be able to express an interest. The web address is: https://in-tendhost.co.uk/birminghamcc Registration and use of In-tend is free. All correspondence for this procurement process must be via the In-tend correspondence function. If you are unable to register with In-tend please either email cps@birmingham.gov.uk or call 0121 464 8000. If you are interested in tendering please click on the following link to access Birmingham City Councils tender Portal: https://in-tendhost.co.uk/birminghamcc/ and submit your details to register as a bidder. We will send you a log on and password so you can download the tender documentation. Requests to participate must be by way of completion and return of the tender documentation no later than 12:00 hours on 26th January 2018 using the Supplier Portal. Additional information: If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal. Delivery Notes Birmingham Is a Recurrent Procurement Type? : No If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal. Delivery Notes Birmingham Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/10538451-e7c4-4e22-8e52-d887752b935a | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Jan 2018 | | Submission deadline | 26 Jan 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2018 - 31 Mar 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BIRMINGHAM CITY COUNCIL | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B4 7WB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Newtown | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 85 - Health and social work services ### Codes - 72250000 - System and support services - 72253200 - Systems support services - 85312300 - Guidance and counselling services - 85312310 - Guidance services - 85312320 - Counselling services ## Release History - 12 Jan 2018 at 14:49 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/10538451-e7c4-4e22-8e52-d887752b935a - 3 Oct 2017 at 12:04 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/10538451-e7c4-4e22-8e52-d887752b935a ## Documents - https://www.contractsfinder.service.gov.uk/Notice/10538451-e7c4-4e22-8e52-d887752b935a 12th January 2018 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/birminghamcc/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/birminghamcc - https://in-tendhost.co.uk/birminghamcc/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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