---
title: "Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals"
ocid: "ocds-b5fd17-e0fe926c-8726-4e21-a117-30be19c8a197"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e0fe926c-8726-4e21-a117-30be19c8a197"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e0fe926c-8726-4e21-a117-30be19c8a197.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e0fe926c-8726-4e21-a117-30be19c8a197.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EDUCATION AUTHORITY"
published: "2023-09-01"
---

# Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals

Buyer: EDUCATION AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-e0fe926c-8726-4e21-a117-30be19c8a197

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e0fe926c-8726-4e21-a117-30be19c8a197)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e0fe926c-8726-4e21-a117-30be19c8a197.json)

## Summary

The Education Authority has recently completed a procurement process titled "Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals" in the IT services category. The tender, with ID EDIS-23-002, had a value of £1,250,000 and was conducted using a selective procurement method through a framework agreement. The contract period is set from September 4, 2023, to September 3, 2025, with potential for a 12-month extension. The tender deadline was June 9, 2023, and the delivery addresses are in Northern Ireland.

This tender offers opportunities for SMEs and VCSEs in the services sector to engage with the Education Authority for the development of a Unified Customer Experience. Businesses well-suited to compete are those offering IT services such as consulting, software development, and Internet support. The procurement was a mini competition via CCS Framework Digital Outcomes 6 Lot 1, providing significant scope for IT service providers to contribute to the Education Authority's digital transformation efforts.

## Notice

To further develop the Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals for the period 4 September 2023 - 3 September 2025 (with the option of a further 12 months extension). This was a mini competition via CCS Framework Digital Outcomes 6 Lot 1.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0d8303a8-de28-49ab-ae1d-bf520fea8ef5 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Sep 2023 |
| Submission deadline | 9 Jun 2023 |
| Future notice date | Not specified |
| Award date | 7 Aug 2023 |
| Contract period | 3 Sep 2023 - 3 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,250,000 |
| Lots value | Not specified |
| Awards value | £1,250,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EDUCATION AUTHORITY |
| Locality | BELFST |
| Post town | Northern Ireland |
| Postcode | BT1 2NQ |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Duncairn |
| Westminster constituency | Belfast North |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VERSION 1 SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Sep 2023 at 16:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0d8303a8-de28-49ab-ae1d-bf520fea8ef5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0d8303a8-de28-49ab-ae1d-bf520fea8ef5
  1st September 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e0fe926c-8726-4e21-a117-30be19c8a197. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e0fe926c-8726-4e21-a117-30be19c8a197.json.