---
title: "GB-London: Ticketing Platform Digital"
ocid: "ocds-b5fd17-e1096c18-3cd1-4c75-8a09-bd999264550f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e1096c18-3cd1-4c75-8a09-bd999264550f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e1096c18-3cd1-4c75-8a09-bd999264550f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e1096c18-3cd1-4c75-8a09-bd999264550f.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "IMPERIAL WAR MUSEUMS"
published: "2022-05-27"
---

# GB-London: Ticketing Platform Digital

Buyer: IMPERIAL WAR MUSEUMS  
Current stage: Tender  
OCID: ocds-b5fd17-e1096c18-3cd1-4c75-8a09-bd999264550f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e1096c18-3cd1-4c75-8a09-bd999264550f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e1096c18-3cd1-4c75-8a09-bd999264550f.json)

## Summary

The Imperial War Museums is currently seeking bids for a tender titled "GB-London: Ticketing Platform Digital", focused on the development of a comprehensive digital ticketing platform. This procurement falls under the services category, specifically within the **internet or intranet client application development services** industry. The tender is in the open procurement stage, with a submission deadline set for 28th June 2022. The project is based in London, United Kingdom, with a contract value of **£1,000,000** and a minimum value of **£500,000**. The contract is expected to commence on 1st December 2022 and will last until 28th November 2025.

This opportunity is particularly advantageous for small or medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in digital solutions, software development, and customer relationship management systems. Companies that can provide innovative ticket booking systems, both customer-facing and internal management interfaces, are encouraged to participate. The involvement in this tender can facilitate business growth by allowing suppliers to showcase their expertise and secure a substantial contract within a significant cultural institution.

## Notice

IWM's new ticketing platform needs to comprise of the following: * the external customer facing ticket booking interface * the internal Customer Services ticket booking and management interface * the internal E-Commerce / Finance ticketing management interface * and the till EPOS touchscreen front of house staff interface Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8611061b-ab90-4e8c-a9a9-67defa127a3d |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 May 2022 |
| Submission deadline | 28 Jun 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Dec 2022 - 28 Nov 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | IMPERIAL WAR MUSEUMS |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 6HZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | St George's |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 22 - Printed matter and related products
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 22459000 - Tickets
- 48100000 - Industry specific software package
- 48445000 - Customer Relation Management software package
- 48481000 - Sales or marketing software package
- 72212445 - Customer Relation Management software development services
- 72421000 - Internet or intranet client application development services

## Release History

- 27 May 2022 at 15:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8611061b-ab90-4e8c-a9a9-67defa127a3d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8611061b-ab90-4e8c-a9a9-67defa127a3d
  27th May 2022 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-GB-London:-Ticketing-Platform-Digital/5AE342ETBE
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e1096c18-3cd1-4c75-8a09-bd999264550f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e1096c18-3cd1-4c75-8a09-bd999264550f.json.