---
title: "CQC Staff Survey (Employee Voice Surveys) - This tender process has been abandoned"
ocid: "ocds-b5fd17-e12f4c59-5fa1-475e-8209-34cb3cd6dab9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e12f4c59-5fa1-475e-8209-34cb3cd6dab9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e12f4c59-5fa1-475e-8209-34cb3cd6dab9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e12f4c59-5fa1-475e-8209-34cb3cd6dab9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2019-08-06"
---

# CQC Staff Survey (Employee Voice Surveys) - This tender process has been abandoned

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-e12f4c59-5fa1-475e-8209-34cb3cd6dab9

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## Summary

The Care Quality Commission (CQC) is seeking to appoint a qualified supplier for its Staff Survey (Employee Voice Surveys) project. This procurement process, which was initiated under an open procedure, is currently at the Award stage but was ultimately abandoned due to changing requirements within the contracting authority. The intended contract period was for thirty-six months, starting from February 3, 2020, with a potential twelve-month extension. The initial tender was published on June 11, 2019, and was to close for submissions on July 15, 2019. The procurement falls under the "Survey services" industry category, and the contract value was estimated at £220,000 within various regions across the United Kingdom.

The abandonment of this tender presents a new chance for businesses specialising in employee engagement solutions, survey design, and data analytics to step forward with innovative proposals. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations would be particularly well-suited to compete, as CQC is keen to foster a culture of actionable feedback and real-time employee engagement. As the authority plans to re-issue the opportunity with revised documentation in the near future, businesses are encouraged to prepare for the forthcoming tendering process.

## Notice

----------This tender process has been abandoned------------ The Care Quality Commission ("CQC") is seeking to appoint a suitable qualified supplier with expertise in design and delivery of staff surveys. CQC is looking for a supplier who can: * Support a shift to more regular, shorter surveys that will provide us with more frequent, real-time data and shift to a feedback culture; * Provide an innovative feedback platform(s); * Provide analysis tools that deliver real insight; * Share latest thinking in employee engagement initiatives; * Help CQC create a culture of taking action. CQC's aspiration is to be a high-performing organisation and an employer of choice. Measuring employee opinion and engaging colleagues in dialogue about CQC and how we can improve is an important element in achieving this. Whilst we have established processes in place, we are looking to review and refresh our approach to asking for feedback from colleagues. We are seeking a supplier who can provide innovative ways of harvesting more frequent, perhaps continuous, feedback, measure engagement and drive follow up activity. The contract will be for a period of thirty-six (36) months with the option to extend by one (1) further period of twelve (12) months. Additional information: ----------This tender process has been abandoned------------ Due to unforeseen circumstances the procurement process for the above has been abandoned with no award for the following reason: The Contracting Authority requirements have changed. As a result, this procurement will be abandoned with immediate effect in accordance with paragraph 22.1.5 of "Document 01 Part A , Instructions and Guidance for Tenderers", as published as part of the Staff Survey ( Employee Voice Surveys) Invitation to Tender documentation. The Contracting Authority intends to issue a new opportunity with a revised set of documentation and we intend to publish a new contract notice in the Official Journal of the European Union in the future. Economic operators who have previously applied for this opportunity under the abandoned procurement process can: - Submit a new SQ/ITT Submission Documents based upon revised procurement document. Further information and revised procurement documentation will be published at https://cqc-commercial.bravosolution.co.uk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d623d261-f4ec-4853-a3a6-be03d0c22db9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2019 |
| Submission deadline | 15 Jul 2019 |
| Future notice date | 24 Apr 2019 |
| Award date | 5 Aug 2019 |
| Contract period | 3 Feb 2020 - 2 Feb 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £220,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | N/A - THIS PROCUREMENT WAS ABANDONED |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services

## Release History

- 6 Aug 2019 at 14:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d623d261-f4ec-4853-a3a6-be03d0c22db9
- 13 Jun 2019 at 09:17 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a9d8c9f3-a803-41ab-9e45-98c9c15468d2
- 11 Jun 2019 at 12:54 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a9d8c9f3-a803-41ab-9e45-98c9c15468d2
- 3 Apr 2019 at 16:13 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/585c0430-542d-40ae-b253-124554e44c8a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d623d261-f4ec-4853-a3a6-be03d0c22db9
  6th August 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/a9d8c9f3-a803-41ab-9e45-98c9c15468d2
  13th June 2019 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/585c0430-542d-40ae-b253-124554e44c8a
  3rd April 2019 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/184c974b-ab4c-40da-a86c-cd7fccea2b57
- https://cqc-commercial.bravosolution.co.uk/
  E-Tendering Portal
- http://ted.europa.eu/udl?uri=TED:NOTICE:275091-2019:TEXT:EN:HTML
  Contract Notice

## Notice URLs

- https://cqc-commercial.bravosolution.co.uk

## Provenance

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