---
title: "RMBC - ZC - Tenant Satisfaction Survey"
ocid: "ocds-b5fd17-e13bb634-5d4c-409a-bc38-30e04efe86dc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e13bb634-5d4c-409a-bc38-30e04efe86dc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e13bb634-5d4c-409a-bc38-30e04efe86dc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e13bb634-5d4c-409a-bc38-30e04efe86dc.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "RUNNYMEDE BOROUGH COUNCIL"
published: "2023-06-21"
---

# RMBC - ZC - Tenant Satisfaction Survey

Buyer: RUNNYMEDE BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-e13bb634-5d4c-409a-bc38-30e04efe86dc

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## Summary

The Runnymede Borough Council, in partnership with other local councils, has initiated a procurement process for the "RMBC - ZC - Tenant Satisfaction Survey" project. The survey aims to collect Tenant Satisfaction Measures (TSMs) from social housing portfolios following RSH requirements. The procurement stage is currently active, with a contract value of £42,000 GBP. The tender deadline for submissions is 12th July 2023, and the contract period spans from 14th August 2023 to 14th February 2024. The project falls under the "Surveying services" industry category and is located in the South East region, United Kingdom.

This tender by the Runnymede Borough Council presents an opportunity for small and medium-sized enterprises (SMEs) specialising in surveying services to compete. Businesses interested in providing survey-based solutions compliant with TSM methodology and technical requirements would be well-suited to apply. The open procurement method allows for wider participation, and the contract duration provides a suitable timeline for successful applicants to deliver the required survey services. Companies looking to expand their services within the social housing sector can benefit from bidding for this contract.

## Notice

The Regulator of Social Housing (RSH) has introduced Tenant Satisfaction Measures (TSMs) which all social landlords need to start collecting from April 2023. The perception based TSMs must be collected through a tenant survey which is compliant with the TSM methodology and technical requirements. Runnymede Borough Council, Adur District Council and Tandridge District Council (the Councils) have entered into a partnership to deliver the required survey of TSM perception measures for each of their respective social housing portfolios. Additional information: This tender is to be completed electronically using the SE Shared Services Procurement eSourcing portal. https://www.sesharedservices.org.uk/esourcing/opportunities The SE Shared Services eSourcing portal provides a web-based tool that provides a simple, secure and efficient means for managing tendering and quotation activities reducing the time and effort required for both buyers and Potential Bidders. The portal allows for tender clarifications and submitting your bid electronically. In order to bid for this opportunity you will need to register your company on the SE Shared Services portal. Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/75317abe-ade6-44c5-9b27-89bb9af942d6 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jun 2023 |
| Submission deadline | 12 Jul 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 14 Aug 2023 - 14 Feb 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £42,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | RUNNYMEDE BOROUGH COUNCIL |
| Locality | SURREY |
| Post town | Kingston upon Thames |
| Postcode | KT15 2AH |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Runnymede |
| Electoral ward | Addlestone South |
| Westminster constituency | Runnymede and Weybridge |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 71355000 - Surveying services
- 79311000 - Survey services
- 79311200 - Survey conduction services

## Release History

- 21 Jun 2023 at 14:14 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/75317abe-ade6-44c5-9b27-89bb9af942d6
- 21 Jun 2023 at 14:14 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/75317abe-ade6-44c5-9b27-89bb9af942d6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/75317abe-ade6-44c5-9b27-89bb9af942d6
  21st June 2023 - Opportunity notice on Contracts Finder
- http://www.runnymede.gov.uk
  Additional information on how to apply for this contract

## Notice URLs

- https://www.sesharedservices.org.uk/esourcing/opportunities

## Provenance

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