---
title: "Testing the Waters Survey"
ocid: "ocds-b5fd17-e14253fa-8682-4829-9d57-4ab1a3ca24e8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e14253fa-8682-4829-9d57-4ab1a3ca24e8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e14253fa-8682-4829-9d57-4ab1a3ca24e8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e14253fa-8682-4829-9d57-4ab1a3ca24e8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CONSUMER COUNCIL FOR WATER"
published: "2020-03-30"
---

# Testing the Waters Survey

Buyer: CONSUMER COUNCIL FOR WATER  
Current stage: Award  
OCID: ocds-b5fd17-e14253fa-8682-4829-9d57-4ab1a3ca24e8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e14253fa-8682-4829-9d57-4ab1a3ca24e8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e14253fa-8682-4829-9d57-4ab1a3ca24e8.json)

## Summary

The Consumer Council for Water has awarded a contract for the "Testing the Waters Survey", which is classified under the water distribution and related services industry. This procurement process occurred under an open procedure, designed for contracts above the threshold. The contract period runs from 10th March 2020 to 30th November 2022, following a tender period that ended on 15th January 2020. The services requested through this survey aim to understand the views and experiences of Non Household Consumers (NHHs) regarding their water and sewerage service providers in various regions across the United Kingdom, including North East, North West, and Wales.

This tender represents a significant opportunity for market research and consultancy firms, particularly those with expertise in consumer surveys and data analysis. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be well-suited to compete for similar future tenders. The successful bidder, DJS Research Ltd, notably demonstrates the potential for growth within this sector, especially for businesses that can leverage consumer feedback to deliver enhanced service provisions in the water and sewerage industry.

## Notice

Testing the Waters is a biennial survey of Non Household Consumers (NHHs) in England and Wales, where they are asked their views on, and experiences of their water and sewerage service providers. The finds of each survey are tracked and reported at three levels: 1. England and Wales 2. The nations of England and of Wales 3. Water and Sewerage Company (WaSC) region Additional analysis by NHH size (micro, small, medium and large) is also included. Additional information: Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dd2e3eb5-1885-4c9b-889b-0d731a7d2a44 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Mar 2020 |
| Submission deadline | 15 Jan 2020 |
| Future notice date | Not specified |
| Award date | 3 Mar 2020 |
| Contract period | 10 Mar 2020 - 30 Nov 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £216,666 |
| Lots value | Not specified |
| Awards value | £208,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CONSUMER COUNCIL FOR WATER |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B2 4AJ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DJS RESEARCH |

## CPV Codes

### Divisions

- 65 - Public utilities

### Codes

- 65100000 - Water distribution and related services

## Release History

- 30 Mar 2020 at 11:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dd2e3eb5-1885-4c9b-889b-0d731a7d2a44

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dd2e3eb5-1885-4c9b-889b-0d731a7d2a44
  30th March 2020 - Awarded contract notice on Contracts Finder
- https://public.bravosolution.co.uk/consumer-council-water
  Link to eSourcing Portal

## Notice URLs

- https://www.ccwater.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e14253fa-8682-4829-9d57-4ab1a3ca24e8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e14253fa-8682-4829-9d57-4ab1a3ca24e8.json.