---
title: "CMA Market and Behavioural Research under Lot 1 (Qualitative research) and Lot 6 (User Experience Research) only"
ocid: "ocds-b5fd17-e14bbf32-1034-4e71-858f-7288820f3c12"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e14bbf32-1034-4e71-858f-7288820f3c12"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e14bbf32-1034-4e71-858f-7288820f3c12.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e14bbf32-1034-4e71-858f-7288820f3c12.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COMPETITION AND MARKETS AUTHORITY"
published: "2024-12-11"
---

# CMA Market and Behavioural Research under Lot 1 (Qualitative research) and Lot 6 (User Experience Research) only

Buyer: COMPETITION AND MARKETS AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-e14bbf32-1034-4e71-858f-7288820f3c12

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## Summary

The Competition and Markets Authority (CMA) has completed a selective procurement process for the provision of market and behavioural research services under Lot 1 (Qualitative research) and Lot 6 (User Experience Research). The tender, identified as "PROC 899-2024-08", aims to conduct research with consumers and businesses across various CMA caseworks, including digital markets, wider markets, mergers, and consumer protection cases. The contract period runs from 13th November 2024 to 12th November 2026, with the procurement method being a call-off from a framework agreement. The contract, valued at GBP 380,000, will be executed in London, E14 4QZ, England. The tender stage is now complete, with the award having been issued on 13th November 2024.

This tender presents significant growth opportunities for businesses capable of delivering high-quality research services, particularly those specialising in qualitative and user experience research. Small and medium-sized enterprises (SMEs) are particularly well-suited for this contract due to the CMA’s suitability criteria favouring SMEs. By partaking in such a contract, companies can enhance their market position and gain considerable experience and credibility in the competitive public sector research industry. This opportunity is specifically advantageous for firms looking to expand their portfolio in the areas of market and behavioural research within regulated market environments.

## Notice

Market and behavioural research with consumers and businesses across the CMA's casework, including in digital markets/wider markets, mergers, and consumer protection cases

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d1816329-51e1-4245-8228-7ab59baddcfe |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Dec 2024 |
| Submission deadline | 12 Nov 2024 |
| Future notice date | Not specified |
| Award date | 13 Nov 2024 |
| Contract period | 13 Nov 2024 - 12 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £380,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COMPETITION AND MARKETS AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4QZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JIGSAW RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 11 Dec 2024 at 10:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d1816329-51e1-4245-8228-7ab59baddcfe

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d1816329-51e1-4245-8228-7ab59baddcfe
  11th December 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0a793766-c0a0-4b99-8ed1-108ad6460540
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a9cdcc4a-dc33-4650-82ee-341617198381

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e14bbf32-1034-4e71-858f-7288820f3c12. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e14bbf32-1034-4e71-858f-7288820f3c12.json.