--- title: "The provision of the Support and Maintenance Services for Unit4 Business World" ocid: "ocds-b5fd17-e172ef99-c424-4851-b40b-8f8f8b0f3282" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e172ef99-c424-4851-b40b-8f8f8b0f3282" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e172ef99-c424-4851-b40b-8f8f8b0f3282.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-e172ef99-c424-4851-b40b-8f8f8b0f3282.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LEICESTER CITY COUNCIL" published: "2021-06-01" --- # The provision of the Support and Maintenance Services for Unit4 Business World Buyer: LEICESTER CITY COUNCIL Current stage: Tender OCID: ocds-b5fd17-e172ef99-c424-4851-b40b-8f8f8b0f3282 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e172ef99-c424-4851-b40b-8f8f8b0f3282) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e172ef99-c424-4851-b40b-8f8f8b0f3282.json) ## Summary Leicester City Council is currently conducting a procurement process for the provision of Support and Maintenance Services for Unit4 Business World. This tender falls under the software-related services industry and has a total estimated value of £640,000. The procurement is in the active stage, with the tender period ending on 1st July 2021. The contract is set to begin in April 2022 and will run for an initial term of five years, with options for extensions based on performance. Businesses are expected to deliver services to be carried out in Leicester, England. This opportunity presents a significant avenue for growth for companies specialising in software support and maintenance. Specifically, firms that offer system and support services will find this tender particularly relevant. The successful bidder may also have the chance to provide additional functionalities in the future, allowing for potential expansion in service offerings. Companies that can demonstrate comprehensive professional services, alongside effective system support solutions, would be well-positioned to compete for this contract. ## Notice This specification is for the provision of a Support & Maintenance and Additional Services contract for Unit4 Business World "UBW" for which Leicester City Council "The Council" owns a site licence in perpetuity. The proposed services must be fit for purpose. The Council wishes to appoint a single provider to enter into a contract to maintain the system for an initial term of five (5) years, with the option to extend the maintenance contract for a further three (3) plus one (1), plus one (1) years under the same terms and conditions. Extensions will be subject to satisfactory performance by the successful provider and at the discretion of the Council. For the successful provider, the Council may require additional services in relation to professional services and/or additional functionality to enhance the solution as well as provide Support & Maintenance Services for the same. However, this is neither guaranteed nor exclusive to the successful supplier. Where additional services and/or new functionality is required there will be a requirement for the supplier to undertake an assessment. As part of this assessment the successful provider will be required to provide workable options with a detailed statement of works that includes roles and responsibilities of both parties and full details of costs associated. Additional scope and/or services, where required, will be governed as a variation to the contract and will not create a new contract. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b464c10b-e216-4060-bc22-d618f7de0e0d | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Jun 2021 | | Submission deadline | 1 Jul 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2022 - 31 Mar 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £640,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LEICESTER CITY COUNCIL | | Locality | LEICESTER | | Post town | Leicester | | Postcode | LE1 1FZ | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire | | ITL 3 | TLF21 Leicester | | Local authority | Leicester | | Electoral ward | Castle | | Westminster constituency | Leicester South | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72250000 - System and support services - 72260000 - Software-related services ## Release History - 1 Jun 2021 at 10:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b464c10b-e216-4060-bc22-d618f7de0e0d ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b464c10b-e216-4060-bc22-d618f7de0e0d 1st June 2021 - Opportunity notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=c606526d-c3c2-eb11-810c-005056b64545 Advert ## Notice URLs - http://www.leicester.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e172ef99-c424-4851-b40b-8f8f8b0f3282. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e172ef99-c424-4851-b40b-8f8f8b0f3282.json.