---
title: "Provision of Microsoft Premier Support Agreement"
ocid: "ocds-b5fd17-e189c4cb-43e1-4fc8-8b30-6d065333696b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e189c4cb-43e1-4fc8-8b30-6d065333696b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e189c4cb-43e1-4fc8-8b30-6d065333696b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e189c4cb-43e1-4fc8-8b30-6d065333696b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER AND VEHICLE LICENSING AGENCY"
published: "2019-08-15"
---

# Provision of Microsoft Premier Support Agreement

Buyer: DRIVER AND VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-e189c4cb-43e1-4fc8-8b30-6d065333696b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e189c4cb-43e1-4fc8-8b30-6d065333696b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e189c4cb-43e1-4fc8-8b30-6d065333696b.json)

## Summary

The Driver and Vehicle Licensing Agency (DVLA) has successfully completed a tender process for the provision of a Microsoft Premier Support Agreement. This contract, valued at £108,764, encompasses essential information technology services, including 24/7 Business Critical Support for Microsoft applications. The contract period runs from 12th August 2019 to 11th August 2020, with the tender originally closing on 25th July 2019. The DVLA is headquartered in Swansea, Wales, and utilized a public tendering method for this procurement.

This awarded tender presents a notable opportunity for businesses involved in IT services, particularly those with expertise in software support and maintenance. Companies with proficiency in delivering technical health checks, bug fixes, and effective service remediation would be well-positioned to compete for similar contracts in the future. Engaging with public sector contracts such as this can provide significant avenues for business growth and expansion within the government services procurement market.

## Notice

Microsoft Premier support including 24x7 Business Critical Support (bug fixes, patches, upgrades) for all Microsoft applications and technical health checks to address performance of services and remediation activity.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b2b63598-d2be-413d-83ae-2cc1bfeaa476 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Aug 2019 |
| Submission deadline | 25 Jul 2019 |
| Future notice date | Not specified |
| Award date | 24 Jul 2019 |
| Contract period | 11 Aug 2019 - 11 Aug 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £108,764 |
| Lots value | Not specified |
| Awards value | £108,764 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER AND VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 15 Aug 2019 at 12:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b2b63598-d2be-413d-83ae-2cc1bfeaa476

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b2b63598-d2be-413d-83ae-2cc1bfeaa476
  15th August 2019 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=421719291
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e189c4cb-43e1-4fc8-8b30-6d065333696b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e189c4cb-43e1-4fc8-8b30-6d065333696b.json.