--- title: "Blue Badge System - Early Market Engagement" ocid: "ocds-b5fd17-e1965d54-a8fa-476c-9d97-87b047763b1e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e1965d54-a8fa-476c-9d97-87b047763b1e" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e1965d54-a8fa-476c-9d97-87b047763b1e.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-e1965d54-a8fa-476c-9d97-87b047763b1e.json" source: "Contracts Finder" current_stage: "Planning" buyer: "ESSEX COUNTY COUNCIL" published: "2021-07-14" --- # Blue Badge System - Early Market Engagement Buyer: ESSEX COUNTY COUNCIL Current stage: Planning OCID: ocds-b5fd17-e1965d54-a8fa-476c-9d97-87b047763b1e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e1965d54-a8fa-476c-9d97-87b047763b1e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e1965d54-a8fa-476c-9d97-87b047763b1e.json) ## Summary Essex County Council is currently in the planning stage of a procurement process titled "Blue Badge System - Early Market Engagement." This initiative, aimed at developing an online blue badge application and case management system, is taking place in Chelmsford, Essex, within the East of England region. The engagement period for suppliers ends on 28th July 2021, and interested parties are encouraged to provide feedback alongside indicative costs. The new system should cater to approximately 2,500 applications each month and must integrate effectively with existing national database systems. This tender presents substantial opportunities for businesses, particularly those specialising in cloud-based software development and case management solutions. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) with experience in online application systems will find this an advantageous bidding opportunity. Suppliers can enhance their business by showcasing their capability to meet the outlined system requirements and respond to client needs effectively, potentially leading to a long-term partnership with the Essex County Council. ## Notice Essex County Council is exploring options around a blue badge application and case management system. The system will need to provide: a) a means by which Essex residents can apply online (including new applications and renewals); b) a means by which the Council can assess submitted applications and provide decision to residents; c) a full case management system for processed applications; The system must possess the following capabilities/attributes: * Ability to generate one link per applicant for incomplete application. * Ability for paper applications to be paid online. * Ability for paper applications to be communicated via email or digital means. * Ability to find/locate applications with username, full names or reference numbers. * Ability to search applicant's name/details if completed/submitted by a third party. * Ability to download files by email and other means. * Ability to have a database system that stores all applications. * Ability to successfully process all applications. * Ability to retain applications for the 6-month period and close automatically if no contact is made in that 6-month period. * Ability to automatically generate and format letters. * Ability to automatically order the badge once payment made and confirmed. * Ability to fully integrate with National database systems and other Govt systems such as Pay360, GovVerify. * Ability to provide maintenance updates on regular basis. * Ability to send out notifications for application progress. * Application must be cloud-based (SAAS). * Ability to have a streamlined renewal process for applicants. * Ability to close off an application without having to work all the way through the process. * Ability to have a 'Save' functionality for applicants when completing an application online, including a time-out warning. * Ability to have clear visibility for advisers on the application journey and what stage it is at. * Ability to have suitable file size upload allowance. It would be preferable for the system to possess the following capabilities/attributes: * Ability to open an Appeal process with one-click. * Ability to indicate if applicant has been sent an email or a letter. * Ability to paste wording from Word document into a text box, without showing all the coding. * Ability to open an Appeal process with one-click. * Ability to indicate if applicant has been sent an email or a letter. * Ability to paste wording from Word document into a text box, without showing all the coding. We are asking for information on what they currently provide to their customers with respect to blue badge applications and case management systems. We would welcome feedback from suppliers, in relation to the above identified needs in a brief summary (No more than 750 words) and where possible indicative costs. There will be approximately 2000-2500 applications per month. Once submitted, we will look to organise demonstrations of the system via Microsoft teams between 19/07/21 and 30/07/21 ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/553f2067-fc34-42f9-8525-929863298b6b | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Jul 2021 | | Submission deadline | Not specified | | Future notice date | 28 Jul 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ESSEX COUNTY COUNCIL | | Locality | CHELMSFORD | | Post town | Chelmsford | | Postcode | CM2 0PD | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH3 Essex | | ITL 3 | TLH36 Heart of Essex | | Local authority | Chelmsford | | Electoral ward | Moulsham and Central | | Westminster constituency | Chelmsford | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72400000 - Internet services ## Release History - 14 Jul 2021 at 08:49 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/553f2067-fc34-42f9-8525-929863298b6b ## Documents - https://www.contractsfinder.service.gov.uk/Notice/553f2067-fc34-42f9-8525-929863298b6b 14th July 2021 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/47fe5b20-8859-4431-be2e-bf5353fddc74 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e1965d54-a8fa-476c-9d97-87b047763b1e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e1965d54-a8fa-476c-9d97-87b047763b1e.json.