---
title: "CBC-1372-Q-DB Production of You Tube Style Customer Service Videos for CBC Housing 2022 - AWARD"
ocid: "ocds-b5fd17-e1bb0927-368e-436c-b98b-6c5a073ee6bc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e1bb0927-368e-436c-b98b-6c5a073ee6bc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e1bb0927-368e-436c-b98b-6c5a073ee6bc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e1bb0927-368e-436c-b98b-6c5a073ee6bc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CENTRAL BEDFORDSHIRE COUNCIL"
published: "2023-04-21"
---

# CBC-1372-Q-DB Production of You Tube Style Customer Service Videos for CBC Housing 2022 - AWARD

Buyer: CENTRAL BEDFORDSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-e1bb0927-368e-436c-b98b-6c5a073ee6bc

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## Summary

The Central Bedfordshire Council has awarded a contract for the production of You Tube style customer service videos to FULL CIRCLE PRODUCTIONS (LONDON) LTD. The procurement method used was a selective process under the classified industry category of Radio, television, communication, telecommunication, and related equipment. The contract period is from 2nd May 2022 to 1st May 2024 with a target contract commencement date of 2nd May 2022. The procurement stage is in the award phase, and the tender period ended on 12th April 2022.

This contract for producing customer service videos can provide growth opportunities for businesses in the communication and telecommunication equipment sector. Companies involved in video production services, especially those specializing in customer service content, would be well-suited to compete for this contract. The Central Bedfordshire Council, as the buying organization, has outlined specific requirements in the tender to guide potential suppliers through the process. Considering the contract term of 2 years with an optional extension, interested businesses can strategically plan their participation and engage with the Council's communication facility to seek clarifications or support during the procurement process.

## Notice

You Tube style Customer Service Videos. Please follow the information and guidance supplied within the ITT/Quotation document, this will help you adhere to our requirements. Also be aware of the word count limits, any information going over will not be evaluated. If you supply information that has not been requested, it will be disregarded and will not be considered /evaluated. Please ensure you supply a response to ALL questions. Please note timeline with regards to questions and submission dates. All communication/correspondence and clarifications must be sent via the In-tend portal. Please do not contact the Service area directly. Please view the 'Clarification' tab for any updates or responses to questions asked. Avoid uploading your return just prior to closing deadline as you may incur IT issues and we will not accept Tender Returns via e-mail. The Council will provide as much support and information as it can to help guide you through the Tender process. Questions asked together with the response, will be made available to all suppliers tendering, to ensure a fair and consistent approach to all. If there is anything you are not sure of or need clarification of, then please contact us using the correspondence facility within the In-tend electronic tendering system. Please ensure that you inform us of your decision to participate. To submit a response, you will be required to Opt In. Opt In- This will confirm to us of your involvement and your intention to submit a return. Opt Out- This will confirm to us that you are not submitting a return. You will be able to provide a reason as to your decision and have the option to cease any system-generated communication. You will be able to opt back in at any point. Target contract commencement date: 02 May 2022 Contract Term: 2 years (+1 Optional)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7b3cf36f-95aa-450c-9cfe-fc957e0bf7ef |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Apr 2023 |
| Submission deadline | 12 Apr 2022 |
| Future notice date | Not specified |
| Award date | 8 May 2022 |
| Contract period | 1 May 2022 - 1 May 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CENTRAL BEDFORDSHIRE COUNCIL |
| Locality | SHEFFORD |
| Post town | Stevenage |
| Postcode | SG17 5TQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH25 Central Bedfordshire |
| Local authority | Central Bedfordshire |
| Electoral ward | Shefford |
| Westminster constituency | Hitchin |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FULL CIRCLE PRODUCTIONS (LONDON |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment

## Release History

- 21 Apr 2023 at 13:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7b3cf36f-95aa-450c-9cfe-fc957e0bf7ef

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7b3cf36f-95aa-450c-9cfe-fc957e0bf7ef
  21st April 2023 - Awarded contract notice on Contracts Finder

## Provenance

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