---
title: "Stop Smoking CRM System"
ocid: "ocds-b5fd17-e1c1bb6c-8fab-4ee0-b125-11742417b28c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e1c1bb6c-8fab-4ee0-b125-11742417b28c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e1c1bb6c-8fab-4ee0-b125-11742417b28c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e1c1bb6c-8fab-4ee0-b125-11742417b28c.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SOMERSET COUNTY COUNCIL"
published: "2017-08-07"
---

# Stop Smoking CRM System

Buyer: SOMERSET COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-e1c1bb6c-8fab-4ee0-b125-11742417b28c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e1c1bb6c-8fab-4ee0-b125-11742417b28c)  
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## Summary

Somerset County Council is currently seeking quotations for a Customer Relations Management (CRM) system, integral to the redesign of its Stop Smoking Service. This procurement process, categorised as an open tender, is for software and IT services, aiming to enhance remote support for users. The deadline for submissions is 29 August 2017, with the contract expected to commence on 10 October 2017 and run until 9 October 2019. This initiative is located in the South West region of the United Kingdom, with a total contract value of £37,500.

This tender presents a valuable opportunity for businesses specialising in CRM systems, software development, and IT services, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies that can provide innovative digital solutions that meet the needs of the Stop Smoking Service will find themselves well-positioned to compete effectively. Engaging in this contract could lead to further collaborations and growth within the health and social care sectors.

## Notice

Somerset County Council is undertaking a redesign of the Stop Smoking Service and a Customer Relations Management (CRM) system will be central to this service. An element of this redesign is to make greater use of digital technology to expand the provision of remote support to users. Somerset County Council is requesting quotes for a Customer Relations Management (CRM) system, hosted and managed by the supplier. The CRM system will be a pivotal tool for staff in the delivery and management of the Somerset Stop Smoking Service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6e8fd359-2338-426d-bb55-bda3bcdf4bb5 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Aug 2017 |
| Submission deadline | 29 Aug 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 9 Oct 2017 - 9 Oct 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £37,500 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOMERSET COUNTY COUNCIL |
| Locality | TAUNTON |
| Post town | Taunton |
| Postcode | TA1 4DY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK62 Somerset |
| Local authority | Somerset |
| Electoral ward | Bishop's Hull & Taunton West |
| Westminster constituency | Taunton and Wellington |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 85 - Health and social work services

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
- 85000000 - Health and social work services

## Release History

- 7 Aug 2017 at 13:42 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6e8fd359-2338-426d-bb55-bda3bcdf4bb5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6e8fd359-2338-426d-bb55-bda3bcdf4bb5
  7th August 2017 - Opportunity notice on Contracts Finder

## Notice URLs

- https://www.supplyingthesouthwest.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e1c1bb6c-8fab-4ee0-b125-11742417b28c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e1c1bb6c-8fab-4ee0-b125-11742417b28c.json.