---
title: "Application Performance Management Tooling"
ocid: "ocds-b5fd17-e1c98f28-e46a-490d-81af-b52fd04d9242"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e1c98f28-e46a-490d-81af-b52fd04d9242"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e1c98f28-e46a-490d-81af-b52fd04d9242.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e1c98f28-e46a-490d-81af-b52fd04d9242.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2020-04-14"
---

# Application Performance Management Tooling

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-e1c98f28-e46a-490d-81af-b52fd04d9242

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e1c98f28-e46a-490d-81af-b52fd04d9242.json)

## Summary

The public procurement process involves H M Revenue & Customs seeking an Application Performance Management Tooling under a selective procurement method, specifically a call-off from a framework agreement. This contract, valued at £376,579, encompasses IT software development services aimed at improving Case Management functionality during the transition to Cloud platforms. The procurement stage is completed, with the tender period having ended on 25th March 2020, while the contract period runs from 31st March 2020 to 30th March 2021. The project is located in the North East region of the United Kingdom.

This tender presents lucrative opportunities for businesses specialising in IT software development and cloud services. Companies that offer performance management tools and related services could benefit significantly from this contract. Potential suppliers should be prepared to demonstrate their capability in providing innovative solutions that enhance service monitoring and management, particularly during transitions to Cloud technologies, which are becoming increasingly vital for many organisations.

## Notice

The tooling enables Case Management to proactively monitor services during the transition to Cloud platforms.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/21ef71f5-9442-40dc-a43c-dcafccf18770 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2020 |
| Submission deadline | 25 Mar 2020 |
| Future notice date | Not specified |
| Award date | 26 Mar 2020 |
| Contract period | 30 Mar 2020 - 30 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £376,579 |
| Lots value | Not specified |
| Awards value | £376,579 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SOUTHEND-ON-SEA |
| Post town | Southend-on-Sea |
| Postcode | SS99 1AA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DYNATRACE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212517 - IT software development services

## Release History

- 14 Apr 2020 at 12:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/21ef71f5-9442-40dc-a43c-dcafccf18770

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/21ef71f5-9442-40dc-a43c-dcafccf18770
  14th April 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5d9b25dd-b143-4860-842c-ec089f93f94f
  G Cloud 11 Call Off Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e1c98f28-e46a-490d-81af-b52fd04d9242. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e1c98f28-e46a-490d-81af-b52fd04d9242.json.