---
title: "Personal Health Budget (PHB) Support Services Directory"
ocid: "ocds-b5fd17-e2180c5b-61d1-49f3-bb21-0f4cced3cd99"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2180c5b-61d1-49f3-bb21-0f4cced3cd99"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e2180c5b-61d1-49f3-bb21-0f4cced3cd99.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e2180c5b-61d1-49f3-bb21-0f4cced3cd99.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "N E L COMMISSIONING SUPPORT UNIT"
published: "2023-09-29"
---

# Personal Health Budget (PHB) Support Services Directory

Buyer: N E L COMMISSIONING SUPPORT UNIT  
Current stage: Planning  
OCID: ocds-b5fd17-e2180c5b-61d1-49f3-bb21-0f4cced3cd99

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## Summary

The NHS North Central London (NCL) Integrated Care Board is planning a procurement process for the development of a Personal Health Budget (PHB) Support Services Directory. This opportunity is within the business services industry category. The deadline for engagement is 10th October 2023. The procurement stage is currently in the planning phase. The buying organisation is N E L Commissioning Support Unit located in London, United Kingdom.

This tender for the PHB Support Services Directory presents an opportunity for businesses in law, marketing, consulting, recruitment, printing, and security sectors. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprise (VCSE) organisations are suited for this procurement. The estimated maximum budget for this opportunity is £6m over a 4-year contract period. Businesses interested in providing services such as Personalised Care and Support Planning, Brokerage Services, Money Management Services, and various PHB Support Services should consider participating in this tender.

## Notice

NHS North Central London (NCL) Integrated Care Board (ICB) is seeking to develop a Personal Health Budget (PHB) Support Services Directory. The directory will be made up of trusted and vetted PHB support service Providers, who have successfully submitted a bid to feature on it. The services will help NCL ICB to deliver its statutory duty to offer people who have been assessed as eligible to receive a PHB. This is in line with the National Health Service (Direct Payment) Regulations 2013 and 2014 and 2019 amendments. Eligible people will be encouraged by the ICB to use the Directory to choose Providers to work with, to receive and manage their one-off and/or on-going PHB. NCL ICB is responsible for allocating NHS budget and commissioning services. ICBs are a key change in the Health and Care Act and have replaced Clinical Commissioning Groups 'CCGs'. These changes came into effect on 1 July 2022. More information about NCL ICB can be found using the following link. https://nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board/ NCL ICB is a member of the NCL Integrated Care System (ICS). The ICS are partnerships of health and care organisations that come together to plan and deliver joined up services, and to improve the health of people who live and work in the area which includes primary and secondary services, this is mandated by the NHS Long Term Plan . NCL ICB has the ambition to achieve the outcomes set out by the NHSE national team for individuals with PHB. The outcomes are summarised below as: - Individuals will have greater choice, control, and preference over which Provider to commission to work with to achieve health and wellbeing outcomes. - Increase the proportion of people receiving a Direct Payment to 30-40%. - A greater range of Providers delivering PHB Support Services. - Have several Providers who can serve all ages and service groups. - Develop the local economy and opportunities for smaller community and voluntary organisations to deliver PHB Support Services. - Make it easier for service users to navigate PHB Support Service Providers to organise care and support. - Case Managers will no longer need to complete complex Personalised Care and Support Planning (involving unusual ICB requests and employing Personal Assistants) with individuals. - Support and upskill local people with Lived Experience and ICB service users to influence and shape ICB personalised care delivery and commissioning. - Provides an opportunity for specialist Providers who can support families to think creatively about children and young people's budgets. - Individuals feel empowered about taking responsibility for their care and needs rather than powerless in the face of a complex care system. Additional information: This Procurement will be divided into the following Lots. Lot 1 - Personalised Care and Support Planning and Brokerage Services. Lot 2 - Money Management Services. Lot 3 - PHB Support Services. Within Lot 3, the range of PHB Support Services are divided further into sub Lots, as follows. * Training Service for PHB Employers and Personal Assistants. * Advocacy Services. * Recruitment Support Services for PHB Employers. * Third Party Service with On-going Management Support. * Brokerage Support, Information and Guidance. * Employer Insurance Services. Estimated maximum budget for the procurement is, as follows: Annual contract value = PS1.5m. Contract value over 4 years = PS6m Market event In order to update the market on the forthcoming procurement, NCL ICB invites interested providers to attend a Market Engagement Event on 7th September 2023 from 13:30 to 15:30. Please note that interested parties must register to attend the event by completing the attached Registration Form by following the link provided below by 13:00 on 4th September. The event will be held virtually on Microsoft Teams. https://forms.office.com/e/NzpQp903zD

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/94572b74-71cd-4927-b4c6-27547ad0952b |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Sep 2023 |
| Submission deadline | Not specified |
| Future notice date | 10 Oct 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | N E L COMMISSIONING SUPPORT UNIT |
| Locality | LONDON |
| Post town | East London |
| Postcode | E15 1DA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services
- 85 - Health and social work services

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 80000000 - Education and training services
- 85000000 - Health and social work services

## Release History

- 29 Sep 2023 at 08:49 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/94572b74-71cd-4927-b4c6-27547ad0952b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/94572b74-71cd-4927-b4c6-27547ad0952b
  29th September 2023 - Early engagement notice on Contracts Finder
- https://forms.office.com/e/NzpQp903zD
  Providers must register to attend the event by completing the attached Registration Form
- https://procontract.due-north.com/Advert?advertId=91fc9ed1-0027-ee11-8123-005056b64545
  Please use this link to register interest in this project.

## Notice URLs

- https://nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2180c5b-61d1-49f3-bb21-0f4cced3cd99. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e2180c5b-61d1-49f3-bb21-0f4cced3cd99.json.
