---
title: "NHS England: NHS Cervical Screening Programme - helpline and communications support to the women affected by the rescheduling of screening invitations."
ocid: "ocds-b5fd17-e2701deb-d8e0-459a-a556-9ba5b31755ea"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2701deb-d8e0-459a-a556-9ba5b31755ea"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e2701deb-d8e0-459a-a556-9ba5b31755ea.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e2701deb-d8e0-459a-a556-9ba5b31755ea.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS IMPROVEMENTS"
published: "2020-09-29"
---

# NHS England: NHS Cervical Screening Programme - helpline and communications support to the women affected by the rescheduling of screening invitations.

Buyer: NHS IMPROVEMENTS  
Current stage: Award  
OCID: ocds-b5fd17-e2701deb-d8e0-459a-a556-9ba5b31755ea

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2701deb-d8e0-459a-a556-9ba5b31755ea)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e2701deb-d8e0-459a-a556-9ba5b31755ea.json)

## Summary

NHS Improvements is conducting a procurement process for the NHS Cervical Screening Programme, titled "NHS Cervical Screening Programme - helpline and communications support to the women affected by the rescheduling of screening invitations." This project is classified under the Call Centre services industry and is located in the United Kingdom. The procurement method used is a single tender action, and the procurement stage has reached the award phase, with the contract awarded to Jo's Cervical Cancer Trust on 1 May 2020. The contract period runs from 1 May 2020 to 30 October 2020, with an award value of £174,402. The deadline for the tender submission was 30 April 2020.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) in the communications and customer support sector. Businesses that provide call centre services or have relevant experience in health communications would find this opportunity particularly fitting. Engaging in such projects can not only enhance their portfolio but also strengthen their relationships within the healthcare sector, further promoting growth and development in the market.

## Notice

As part of the response to COVID, invitations have been rescheduled in order to reduce demands on all parts of the NHS Cervical Screening Programme (NHS CSP). This clinical project will provide helpline and communications support to the women affected by the rescheduling of invitations. From 1 April 2019, NHS England and NHS Improvement are working together as a new single organisation to better support the NHS to deliver improved care for patients.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6c104ff4-7d64-4e91-bfce-3603b11857b9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Sep 2020 |
| Submission deadline | 30 Apr 2020 |
| Future notice date | Not specified |
| Award date | 30 Apr 2020 |
| Contract period | 30 Apr 2020 - 30 Oct 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £174,402 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS IMPROVEMENTS |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JO'S CERVICAL CANCER TRUST |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 29 Sep 2020 at 10:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6c104ff4-7d64-4e91-bfce-3603b11857b9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6c104ff4-7d64-4e91-bfce-3603b11857b9
  29th September 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.england.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2701deb-d8e0-459a-a556-9ba5b31755ea. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e2701deb-d8e0-459a-a556-9ba5b31755ea.json.