---
title: "Direct Payments Advice and Support Service - AWARD"
ocid: "ocds-b5fd17-e274f60a-0954-4688-ad76-0da113e64bc6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e274f60a-0954-4688-ad76-0da113e64bc6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e274f60a-0954-4688-ad76-0da113e64bc6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e274f60a-0954-4688-ad76-0da113e64bc6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THURROCK COUNCIL"
published: "2024-02-18"
---

# Direct Payments Advice and Support Service - AWARD

Buyer: THURROCK COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-e274f60a-0954-4688-ad76-0da113e64bc6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e274f60a-0954-4688-ad76-0da113e64bc6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e274f60a-0954-4688-ad76-0da113e64bc6.json)

## Summary

The Thurrock Council has awarded a contract for the provision of Direct Payment Advice and Support service. The contract has an estimated value of £750,000 and will run for an initial four-year period with a possible extension of up to two years. The tender was classified under Health and social work services, including sub-categories such as Administrative social services and Guidance services. The procurement method used was an open procedure, and the tender period ended on December 8, 2023. The contract period is scheduled to start on June 1, 2024, and end on May 31, 2028.

Businesses interested in providing direct payment advice and support services targeted at Adult Social Care service users may find opportunities with this contract. The contract is suitable for both SMEs and VCSEs. Companies that excel in delivering personalised services with a focus on innovation and user empowerment are well-suited to compete. This tender provides a chance for businesses in the social services sector to contribute to improving people's lives by offering choice, control, and dignity through direct payment services.

## Notice

The Council's requirement under this Contract is for the provision of Direct Payment Advice and Support service. The Council is seeking a provider that: o Has a proven record of delivering a direct payment advice and support services to a good standard, ensuring dignity and respect at all times. o Has proven experience of understanding and working with service users that are eligible for Adult Social Care services. o Has appropriately trained staff who understand the importance of personalisation and how choice and control has a positive impact on people's lives. o Is reflective and facilitate good practice by encouraging the service users and stakeholders to give feedback, which is used to improve its service offer. o Is committed to supporting innovation and the creative use of direct payments to support users to meet their needs and aspirations. Further information can be found in the specification. This contract is for an initial four year period with the option to extend by up to two years. The estimated contract value given in the contract notice covers the full six year contract period (4+1+1).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b50fc1cc-8a92-4e84-bb22-77d2db102d72 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Feb 2024 |
| Submission deadline | 8 Dec 2023 |
| Future notice date | Not specified |
| Award date | 16 Feb 2024 |
| Contract period | 31 May 2024 - 31 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £750,000 |
| Lots value | Not specified |
| Awards value | £714,926 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THURROCK COUNCIL |
| Locality | ESSEX |
| Post town | Romford |
| Postcode | RM17 6SL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH32 Thurrock |
| Local authority | Thurrock |
| Electoral ward | Grays Riverside |
| Westminster constituency | Thurrock |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PURPLE ZEST |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 85312310 - Guidance services
- 85320000 - Social services
- 85321000 - Administrative social services
- 98000000 - Other community, social and personal services

## Release History

- 18 Feb 2024 at 18:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b50fc1cc-8a92-4e84-bb22-77d2db102d72

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b50fc1cc-8a92-4e84-bb22-77d2db102d72
  18th February 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e274f60a-0954-4688-ad76-0da113e64bc6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e274f60a-0954-4688-ad76-0da113e64bc6.json.