---
title: "Development and Enhancement of ServiceNow"
ocid: "ocds-b5fd17-e2838f1c-196b-461a-82f7-c54a0b8c5da7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2838f1c-196b-461a-82f7-c54a0b8c5da7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e2838f1c-196b-461a-82f7-c54a0b8c5da7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e2838f1c-196b-461a-82f7-c54a0b8c5da7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE FOOD STANDARDS AGENCY"
published: "2020-02-10"
---

# Development and Enhancement of ServiceNow

Buyer: THE FOOD STANDARDS AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-e2838f1c-196b-461a-82f7-c54a0b8c5da7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2838f1c-196b-461a-82f7-c54a0b8c5da7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e2838f1c-196b-461a-82f7-c54a0b8c5da7.json)

## Summary

The Food Standards Agency, based in York, has recently completed a procurement process for the "Development and Enhancement of ServiceNow," which falls under the software development services category. This tender used a selective procurement method, specifically a call-off from a framework agreement, with the tender period concluding on 27 January 2020. The awarded contract, valued at £220,000, is set to run from 10 February 2020 to 31 March 2020.

This tender presents an excellent opportunity for small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) looking to expand their business in the software development industry. Companies that specialise in software development and configuration services may find themselves well-positioned to engage with similar future tenders from The Food Standards Agency and similar public bodies.

## Notice

Development and Enhancement of ServiceNow

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ec5a7c23-9aef-4130-9aaa-280484a9a848 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Feb 2020 |
| Submission deadline | 27 Jan 2020 |
| Future notice date | Not specified |
| Award date | 4 Feb 2020 |
| Contract period | 10 Feb 2020 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £220,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE FOOD STANDARDS AGENCY |
| Locality | YORK |
| Post town | York |
| Postcode | YO1 7PR |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE21 York |
| Local authority | York |
| Electoral ward | Guildhall |
| Westminster constituency | York Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MOZAIC-SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72262000 - Software development services
- 72265000 - Software configuration services

## Release History

- 10 Feb 2020 at 14:59 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ec5a7c23-9aef-4130-9aaa-280484a9a848
- 10 Feb 2020 at 14:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ec5a7c23-9aef-4130-9aaa-280484a9a848

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ec5a7c23-9aef-4130-9aaa-280484a9a848
  10th February 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a39ea6f9-5ec3-46d6-a619-1ffcc72dbd2a
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2838f1c-196b-461a-82f7-c54a0b8c5da7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e2838f1c-196b-461a-82f7-c54a0b8c5da7.json.