---
title: "eCase Correspondence Case Management System"
ocid: "ocds-b5fd17-e2920a20-a276-47d1-8a01-6e804859303c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2920a20-a276-47d1-8a01-6e804859303c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e2920a20-a276-47d1-8a01-6e804859303c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e2920a20-a276-47d1-8a01-6e804859303c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FOREIGN & COMMONWEALTH OFFICE"
published: "2019-04-09"
---

# eCase Correspondence Case Management System

Buyer: FOREIGN & COMMONWEALTH OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-e2920a20-a276-47d1-8a01-6e804859303c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2920a20-a276-47d1-8a01-6e804859303c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e2920a20-a276-47d1-8a01-6e804859303c.json)

## Summary

The Foreign & Commonwealth Office has conducted a procurement process for the eCase Correspondence Case Management System, aimed at providing a flexible and secure solution specifically for the public sector. This procurement falls under the communication and multimedia software package category and was executed as a selective call-off from the G-Cloud 10 framework, with a contract value of £276,800. The contract was awarded on 28 March 2019, and is set to be active until 30 March 2021. The delivery is centred in London, and the procurement process is at the award stage.

This contract presents significant opportunities for small and medium-sized enterprises (SMEs) engaged in software services, particularly those specialising in case management systems for the public sector. Businesses that are agile and can offer innovative, tailored software solutions would be well-suited to compete for similar future tenders, especially as the G-Cloud 11 framework is now open for applications. Engaging with such procurement opportunities can enable SMEs to expand their market reach and solidify their presence within the public sector.

## Notice

A flexible and secure correspondence case management system designed specifically for Public Sector. Additional information: This is a call-off Contract placed under the Crown Commercial Services Framework 'G-Cloud 10'. If you are interested in being a supplier for similar procurements, G-Cloud 11 is now open for applications to the framework: https://www.gov.uk/guidance/what-to-do-and-when-for-g-cloud-11

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5e3f9618-e498-4888-b9f2-06ac0f13064b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Apr 2019 |
| Submission deadline | 2 Jul 2018 |
| Future notice date | Not specified |
| Award date | 28 Mar 2019 |
| Contract period | 31 Mar 2019 - 30 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £276,800 |
| Lots value | Not specified |
| Awards value | £128,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOREIGN & COMMONWEALTH OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2AH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FIVIUM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48500000 - Communication and multimedia software package

## Release History

- 9 Apr 2019 at 12:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5e3f9618-e498-4888-b9f2-06ac0f13064b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5e3f9618-e498-4888-b9f2-06ac0f13064b
  9th April 2019 - Awarded contract notice on Contracts Finder
- https://www.digitalmarketplace.service.gov.uk/g-cloud/services/975766975809464

## Notice URLs

- https://www.gov.uk/guidance/what-to-do-and-when-for-g-cloud-11

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2920a20-a276-47d1-8a01-6e804859303c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e2920a20-a276-47d1-8a01-6e804859303c.json.