---
title: "Social Media Monitoring Software"
ocid: "ocds-b5fd17-e2a5c9b2-10e1-4104-ad5c-a928c21573bd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2a5c9b2-10e1-4104-ad5c-a928c21573bd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e2a5c9b2-10e1-4104-ad5c-a928c21573bd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e2a5c9b2-10e1-4104-ad5c-a928c21573bd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT"
published: "2020-02-14"
---

# Social Media Monitoring Software

Buyer: DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT  
Current stage: Award  
OCID: ocds-b5fd17-e2a5c9b2-10e1-4104-ad5c-a928c21573bd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2a5c9b2-10e1-4104-ad5c-a928c21573bd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e2a5c9b2-10e1-4104-ad5c-a928c21573bd.json)

## Summary

The procurement process was conducted by the Department for Digital, Culture, Media & Sport (DCMS) for the purchase of Social Media Monitoring Software, classified under communication and multimedia software packages. The contract, valued at £45,600, was awarded following a selective procurement method, specifically a call-off from a framework agreement. The award notice was published on 14th February 2020, indicating that the contract period commenced on 1st July 2019 and will conclude on 20th June 2021. The procurement took place in London, with postal code SW1A 2BQ.

This tender presents significant opportunities for businesses specialising in digital services, particularly those with expertise in social media analytics and engagement measurement. Small and medium-sized enterprises (SMEs) that can demonstrate innovative solutions and solid experience in providing social media monitoring services would be well-positioned to compete for similar contracts in the future. The engagement with DCMS also indicates a potential for ongoing collaboration within the public sector for businesses looking to expand their reach in this domain.

## Notice

DCMS News and Comms use social media monitoring for two main purposes. The first to measure engagement with our digital media output, including twitter, Facebook, LinkedIn, Instagram as well as gov,uk content. Secondly we require social media monitoring to gain insight into our digital audiences while planning news announcements and campaigns.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/af1d51d2-d14a-41ad-9d53-db44cd86443b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Feb 2020 |
| Submission deadline | 4 Jun 2019 |
| Future notice date | Not specified |
| Award date | 26 Jun 2019 |
| Contract period | 30 Jun 2019 - 20 Jun 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £45,000 |
| Lots value | Not specified |
| Awards value | £45,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FENIX MEDIA LTD (T/A PULSAR |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48500000 - Communication and multimedia software package

## Release History

- 14 Feb 2020 at 10:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/af1d51d2-d14a-41ad-9d53-db44cd86443b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/af1d51d2-d14a-41ad-9d53-db44cd86443b
  14th February 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2a5c9b2-10e1-4104-ad5c-a928c21573bd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e2a5c9b2-10e1-4104-ad5c-a928c21573bd.json.