---
title: "NHS England and NHS Improvement Health and Justice (NHSEI H&J) South East - Lived Experience Services for South East Secure Adult Estate and Children and Young Peoples (CYP) Estate"
ocid: "ocds-b5fd17-e2b4706e-f5f6-4c4f-8e5e-efad9a136b82"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2b4706e-f5f6-4c4f-8e5e-efad9a136b82"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e2b4706e-f5f6-4c4f-8e5e-efad9a136b82.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e2b4706e-f5f6-4c4f-8e5e-efad9a136b82.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2022-03-31"
---

# NHS England and NHS Improvement Health and Justice (NHSEI H&J) South East - Lived Experience Services for South East Secure Adult Estate and Children and Young Peoples (CYP) Estate

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-e2b4706e-f5f6-4c4f-8e5e-efad9a136b82

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## Summary

NHS England and NHS Improvement South East is currently involved in a procurement process for Lived Experience Services addressing healthcare for individuals within secure adult and children’s establishments across the South East region of the United Kingdom. The procurement is structured into five distinct lots, covering various prisons and secure children's homes. The procurement method utilised is an open procedure, and the tender period concluded on 31 March 2022. Successful contracts are set to commence on 1 April 2022, with a total contract duration of three years and a total contract value of £1,116,000.

This tender presents lucrative opportunities for businesses, particularly small and medium enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) specialising in healthcare services. Companies well-suited to participate include those experienced in engaging with service users to improve healthcare provision, particularly within secure environments. The competitive landscape is conducive to innovative approaches that harness service user input to enhance healthcare delivery, making it an ideal platform for businesses wishing to expand their footprint in public health services.

## Notice

NHSEI H&J South East (the Commissioner) sought to re-commission Lived Experience Services within the South East Secure Adult estate and Secure CYP estate. The procurement was split into 5 lots: Lot 1: Kent and Medway prisons (HMP Swaleside, HMP Elmley, HMP Standford Hill, HMP Maidstone, HMP/YOI Rochester & HMP/YOI East Sutton Park) Lot 2: Surrey prisons (HMP Send, HMP/YOI Downview, HMP Coldingley, HMP/YOI High Down & HMP/YOI Bronzefield) Lot 3: Thames Valley prisons (HMP Grendon, HMP Springhill, HMP Huntercombe & HMP Bullingdon) Lot 4: Sussex, Hampshire and Isle of Wight (IOW) prisons (HMP Ford, HMP Lewes, Gatwick IRC (Brook House & Tinsley House), HMP/YOI Winchester & HMP IOW) Lot 5 CYP Secure estate (HMYOI Cookham Wood, HMYOI Aylesbury, Lansdowne Secure Children's Home & Swanwick Lodge Secure Children's Home. The contribution of service users who have first-hand experience of using the healthcare services within the secure settings is essential to the delivery of effective services and informing the commissioning process. NHSEI H&J is committed to listening and acting upon the voice of the service user in the design, delivery and ongoing performance of healthcare services. The aims of the Lived Experience Service are: * To ensure all service users are able to effectively contribute to the continuous improvement of healthcare services, as well as being supported to have an independent voice, through various forms of consultation and regular feedback to secure setting management, the healthcare providers and commissioners * To ensure service users are able to inform decision-making in relation to healthcare provision * To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the H&J system are equivalent to those in the wider community. The service will be expected to consult/engage with service users on the full range of healthcare services delivered within the establishments via delivery of both on-site and remote service user engagement/participation activities. Providers interested in the CYP Lot are particularly encouraged to develop and utilise participatory activities that are innovative and involve the use of creative activities to elicit service user experience and insight. The service will also be expected to support Commissioners and facilitate service user involvement in procurement processes for the provision of healthcare services within the establishments (as required over the life of the contract). At this time, it is anticipated that this support will be required for the recommissioning of healthcare services within the Surrey prisons and HMP IOW. If further procurement support requirements are identified, the contract will be varied to include funding for this support. The service must hold independence from other (e.g. healthcare) service provision in the specified secure settings in order to have the ability to act as an independent and critical friend. Additional information: The contracts are due to commence on 01/04/2022. The contract duration will be 3 years. This procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but is instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/073410aa-c2f2-489f-b9af-411a7cdded42 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Planning, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2022 |
| Submission deadline | 31 Mar 2022 |
| Future notice date | 11 Nov 2020 |
| Award date | 31 Jan 2022 |
| Contract period | 31 Mar 2022 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,116,000 |
| Lots value | Not specified |
| Awards value | £1,080,581 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 3NX |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | ABL HEALTH; EP: IC CONSULTANTS; PEER POWER YOUTH |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 31 Mar 2022 at 16:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/073410aa-c2f2-489f-b9af-411a7cdded42
- 19 Oct 2020 at 16:29 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/868498ec-b49c-4e96-bee7-c1a5202e49d5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/073410aa-c2f2-489f-b9af-411a7cdded42
  31st March 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/868498ec-b49c-4e96-bee7-c1a5202e49d5
  19th October 2020 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a908bae9-9951-4dd0-ade4-4ac15cfe8c78
  Market engagement questionnaire
- https://in-tendhost.co.uk/scwcsu/aspx/Home
  In-Tend Link

## Provenance

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