---
title: "Microsoft Unified Enterprise Support 2024/25"
ocid: "ocds-b5fd17-e2bd66f0-c7c3-45d5-9005-7e9466420204"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2bd66f0-c7c3-45d5-9005-7e9466420204"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e2bd66f0-c7c3-45d5-9005-7e9466420204.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e2bd66f0-c7c3-45d5-9005-7e9466420204.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF EAST ANGLIA"
published: "2024-07-29"
---

# Microsoft Unified Enterprise Support 2024/25

Buyer: UNIVERSITY OF EAST ANGLIA  
Current stage: Award  
OCID: ocds-b5fd17-e2bd66f0-c7c3-45d5-9005-7e9466420204

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2bd66f0-c7c3-45d5-9005-7e9466420204)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e2bd66f0-c7c3-45d5-9005-7e9466420204.json)

## Summary

The University of East Anglia has awarded a contract for "Microsoft Unified Enterprise Support 2024/25," which falls under the software support services category (CPV 72261000). This procurement process, conducted through a single tender action, aims to provide both proactive and reactive support for Microsoft's software and cloud services across the university’s infrastructure. The procurement stage is complete, with the contract starting on 4th July 2024 and ending on 3rd August 2025. The University of East Anglia, located at Norwich Research Park, Earlham Road, Norwich (NR4 7TJ), conducted the procurement. The award was made to Microsoft Limited, headquartered at Thames Valley Park, Reading, Berkshire.

This tender offers significant growth opportunities for businesses specialising in IT support services, particularly those with expertise in Microsoft products. Although this specific contract is awarded to Microsoft Limited, other similar tenders may emerge, making it an opportune market for IT service providers aiming to expand their client base within the education sector. Large enterprises with scalable solutions and robust support capabilities would be well-suited to compete for future awards in this domain.

## Notice

Microsoft Unified Enterprise Support provides proactive and reactive support for Microsoft software and cloud services that unpin core infrastructure services, operating systems and productivity tools used throughout the University. A single action tender has been undertaken.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4b037080-9852-4d75-a8d4-9cb8943745c9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jul 2024 |
| Submission deadline | 3 Jul 2024 |
| Future notice date | Not specified |
| Award date | 14 Jul 2024 |
| Contract period | 3 Jul 2024 - 3 Aug 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF EAST ANGLIA |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR4 7TJ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | University |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 29 Jul 2024 at 14:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4b037080-9852-4d75-a8d4-9cb8943745c9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4b037080-9852-4d75-a8d4-9cb8943745c9
  29th July 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2bd66f0-c7c3-45d5-9005-7e9466420204. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e2bd66f0-c7c3-45d5-9005-7e9466420204.json.