---
title: "Provision of HR Research, Advisory and Benchmarking Services"
ocid: "ocds-b5fd17-e2cb6d5d-e804-434f-af6f-07453fdf0e58"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2cb6d5d-e804-434f-af6f-07453fdf0e58"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e2cb6d5d-e804-434f-af6f-07453fdf0e58.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e2cb6d5d-e804-434f-af6f-07453fdf0e58.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Driver & Vehicle Licensing Agency"
published: "2026-09-21"
---

# Provision of HR Research, Advisory and Benchmarking Services

Buyer: Driver & Vehicle Licensing Agency  
Current stage: Award  
OCID: ocds-b5fd17-e2cb6d5d-e804-434f-af6f-07453fdf0e58

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2cb6d5d-e804-434f-af6f-07453fdf0e58)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e2cb6d5d-e804-434f-af6f-07453fdf0e58.json)

## Summary

The Driver & Vehicle Licensing Agency (DVLA) bought HR research, advisory and benchmarking services to provide specialist support for its HR leadership. The requirement covers research-led advice and benchmarking rather than general HR administration, with the aim of delivering class-leading support to the agency’s HR function. It is a professional service delivered for DVLA in Swansea, Wales. The procurement is categorised as services and was classified under CPV 72000000, covering IT consulting, software development, internet and support services. The opportunity was suitable for small and medium-sized enterprises, and the contracting organisation was DVLA - Driver & Vehicle Licensing Agency.

This procurement has been awarded and the tender is complete. DVLA used a selective procedure to call off a two-year contract from the G-Cloud 14 framework under the Public Contracts Regulations 2015. The tender deadline was 10 August 2026. The contract runs from 1 October 2026 to 30 September 2028. Its estimated value was between £91,700 and £183,400, with the awarded value being £183,400. The contract was awarded to Gartner UK Limited on 1 October 2026. The award was active at that date. Evaluation details recorded for the procurement identify the framework call-off route and the HR research, advisory and benchmarking requirement.

This award demonstrates demand from DVLA for an established provider of HR intelligence and decision-support services, combining research, advisory work and benchmarking for senior HR leaders. Suppliers seeking comparable work would need credible capability to interpret workforce and HR management evidence, produce useful benchmarks, and turn research into practical advice for leadership decision-making. Experience supporting a large public body’s HR function would strengthen a future proposition, alongside the capacity to provide sustained specialist support over a multi-year engagement. The route to market also shows the commercial importance of holding a place on, or partnering with a supplier on, the relevant government cloud framework.

## Notice

Provision of HR Research, Advisory and Benchmarking Services. A two-year contract called off from G-Cloud 14 under PCR 2015. The contract is to allow class leading support for the HR Leadership at DVLA.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4acd8746-157a-48f0-8c14-4ee2a9586f01 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Oct 2026 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £183,400 |
| Lots value | Not specified |
| Awards value | £183,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Driver & Vehicle Licensing Agency |
| Locality | SWANSEA |
| Postcode area | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Gartner UK Limited |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Sep 2026 at 11:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4acd8746-157a-48f0-8c14-4ee2a9586f01

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4acd8746-157a-48f0-8c14-4ee2a9586f01
  21st September 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2cb6d5d-e804-434f-af6f-07453fdf0e58. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e2cb6d5d-e804-434f-af6f-07453fdf0e58.json.