---
title: "Census Assisted Digital Services - AWARD"
ocid: "ocds-b5fd17-e2d5aa94-9038-4c24-9dc7-b4e46f33ed96"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2d5aa94-9038-4c24-9dc7-b4e46f33ed96"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e2d5aa94-9038-4c24-9dc7-b4e46f33ed96.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e2d5aa94-9038-4c24-9dc7-b4e46f33ed96.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFFICE FOR NATIONAL STATISTICS"
published: "2019-04-25"
---

# Census Assisted Digital Services - AWARD

Buyer: OFFICE FOR NATIONAL STATISTICS  
Current stage: Award  
OCID: ocds-b5fd17-e2d5aa94-9038-4c24-9dc7-b4e46f33ed96

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## Summary

The Office for National Statistics (ONS) is conducting a procurement process titled "Census Assisted Digital Services - AWARD." This initiative falls under the industry category of information systems or technology strategic review services, with its primary objective being to assist individuals lacking digital skills in participating in the 2021 Census. The contract period is set to commence on 3 June 2019 and will last until 8 July 2022. The tender was officially awarded on 27 March 2019, and the procurement process has now reached the award stage, following the completion of the tender phase.

This tender presents a significant opportunity for businesses focused on promoting digital inclusion, especially those that can offer face-to-face support and internet-enabled equipment to assist individuals during the census process. Companies of varying sizes, from local specialists to larger firms, are well-suited to compete, particularly those with experience in providing digital assistance. This initiative will not only help bridge the digital divide but also allow participating businesses to engage in a prestigious national project with a lasting impact on society.

## Notice

The Office for National Statistics is running a competition on Lot 1 of the Digital Support and Training Framework for the following service: Will you help us get the "can't do digital" group online for the 2021 Census? Every census marks a once-in-a-decade opportunity to shape the future of our country. The next census in 2021 will mark some significant 'firsts' - it will be conducted mainly online and, for the first time, help will be offered for those who don't have digital skills to complete and submit their census on the internet. ONS are aiming for 75 per cent of households in England and Wales to do their census online. This is an exciting opportunity for companies promoting digital inclusion. Making the census work is a massive undertaking. It's probably the most visible public campaign held in this country. The statistics obtained are a unique snapshot in time of the population, reflecting changes in society and a level of detail unobtainable elsewhere. Every business needs census information to inform development decisions. Local and national government depend on these results to inform critical funding decisions in areas including education, transport and health. We want to offer face to face digital help in selected locations throughout the 9 weeks of the 2021 Census. Providing this help is an opportunity for businesses of all sizes - from local specialists to national concerns - to get involved in a prestigious project and have an impact on the future of our society. We are also keen to develop the service with the advice and expertise of digital assistance companies. If you can offer help for the digitally willing but unable, a place for them to complete their online questionnaire, internet-enabled equipment and a flexible approach, then we hope you will find this an interesting and exciting opportunity. We do not need digital training - most people will only need 5 to 20 minutes of help. The impact will be significant, helping those who feel left behind in a digital world to participate in a vitally important project.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e1cd4ba0-fc24-47b6-9ea6-294e13510569 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not applicable |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Apr 2019 |
| Submission deadline | 31 Dec 2018 |
| Future notice date | Not specified |
| Award date | 27 Mar 2019 |
| Contract period | 2 Jun 2019 - 8 Jul 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFFICE FOR NATIONAL STATISTICS |
| Locality | HAMPSHIRE |
| Post town | Portsmouth |
| Postcode | PO15 5RR |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ35 South Hampshire |
| Local authority | Fareham |
| Electoral ward | Titchfield |
| Westminster constituency | Hamble Valley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GOOD THINGS FOUNDATION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222100 - Information systems or technology strategic review services

## Release History

- 25 Apr 2019 at 10:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e1cd4ba0-fc24-47b6-9ea6-294e13510569

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e1cd4ba0-fc24-47b6-9ea6-294e13510569
  25th April 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2d5aa94-9038-4c24-9dc7-b4e46f33ed96. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e2d5aa94-9038-4c24-9dc7-b4e46f33ed96.json.