---
title: "Contract Award Notice - Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services"
ocid: "ocds-b5fd17-e2f9b644-84f4-468f-8726-392dc9a84ecd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e2f9b644-84f4-468f-8726-392dc9a84ecd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e2f9b644-84f4-468f-8726-392dc9a84ecd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e2f9b644-84f4-468f-8726-392dc9a84ecd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS COMMERCIAL SOLUTIONS"
published: "2023-01-23"
---

# Contract Award Notice - Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services

Buyer: NHS COMMERCIAL SOLUTIONS  
Current stage: Award  
OCID: ocds-b5fd17-e2f9b644-84f4-468f-8726-392dc9a84ecd

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## Summary

The NHS Commercial Solutions has awarded a £200 million Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services. The procurement method was a selective Restricted procedure. The contract period runs from January 23, 2023, to January 22, 2025. The procurement stage is completed, and the main procurement category is services. The tender period ended on January 19, 2023.

This tender presents lucrative opportunities for businesses in the office-support services industry to provide digital dictation, speech recognition, and transcription services. Small and medium-sized enterprises (SMEs) with expertise in these areas are well-suited to compete for the different lots within this Framework Agreement. Companies offering managed service solutions are also encouraged to explore potential partnerships or subcontracting opportunities for this contract.

## Notice

Contract Award notice for Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services Awarded to - Lot 1: Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated Services 1. Aprobrium Ltd (trading as Lexacom) 2. BigHand Limited 3. Crescendo Systems Ltd 4. DICT8 Limited 5. Dictate IT Limited 6. G2 Speech UK Ltd. 7. InventAsia Ltd 8. Nuance Communications Ireland Limited 9. ScribeTECH (UK) Ltd 10. T-Pro Lot 2: In-house and outsourced digital dictation service solution 1. Aprobrium Ltd (trading as Lexacom) 2. BigHand Limited 3. Crescendo Systems Ltd 4. DICT8 Limited 5. Dictate IT Limited 6. G2 Speech UK Ltd. 7. InventAsia Ltd 8. ScribeTECH (UK) Ltd 9. T-Pro Lot 3: Outsourced transcription service solution 1. Aprobrium Ltd (trading as Lexacom) 2. BigHand Limited 3. DICT8 Limited 4. Dictate IT Limited 5. EpiQ Europe Ltd 6. G2 Speech UK Ltd. 7. InventAsia Ltd 8. OKS International Ltd. 9. ScribeTECH (UK) Ltd 10. T-Pro Lot 4: Managed Service Solution 1. BigHand Limited 2. DICT8 Limited 3. Dictate IT Limited 4. G2 Speech UK Ltd. 5. InventAsia Ltd 6. ScribeTECH (UK) Ltd 7. T-Pro

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c6b4942f-32ff-44be-98a8-3630627742b4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jan 2023 |
| Submission deadline | 19 Jan 2023 |
| Future notice date | Not specified |
| Award date | 19 Jan 2023 |
| Contract period | 23 Jan 2023 - 22 Jan 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000,000 |
| Lots value | Not specified |
| Awards value | £200,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS COMMERCIAL SOLUTIONS |
| Locality | LEATHERHEAD |
| Post town | Kingston upon Thames |
| Postcode | KT22 7FG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ26 East Surrey |
| Local authority | Mole Valley |
| Electoral ward | Leatherhead North |
| Westminster constituency | Epsom and Ewell |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 12 |
| Supplier names | APROBRIUM LTD (TRADING AS LEXACOM; BIGHAND; CRESCENDO SYSTEMS; DICT8; DICTATE IT; EPIQ EUROPE; G2 SPEECH; INVENTASIA LIMITED TRADING AS PRESCRIBE DIGITAL; NUANCE COMMUNICATIONS IRELAND; OKS INTERNATIONAL; SCRIBETECH (UK; T-PRO |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79500000 - Office-support services

## Release History

- 23 Jan 2023 at 11:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c6b4942f-32ff-44be-98a8-3630627742b4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c6b4942f-32ff-44be-98a8-3630627742b4
  23rd January 2023 - Awarded contract notice on Contracts Finder

## Provenance

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