---
title: "ITEP1259 - Operational Technology Resilience"
ocid: "ocds-b5fd17-e32b3e21-abe9-4ace-92c5-61a31870b0c6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e32b3e21-abe9-4ace-92c5-61a31870b0c6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e32b3e21-abe9-4ace-92c5-61a31870b0c6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e32b3e21-abe9-4ace-92c5-61a31870b0c6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "National Highways"
published: "2026-09-29"
---

# ITEP1259 - Operational Technology Resilience

Buyer: National Highways  
Current stage: Award  
OCID: ocds-b5fd17-e32b3e21-abe9-4ace-92c5-61a31870b0c6

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## Summary

National Highways Limited procured operational technology resilience consultancy. The work covers strategic leadership, specialist technical expertise, independent assurance and delivery oversight to turn resilience objectives into executable plans. The supplier is expected to coordinate delivery across interdependent workstreams, identify and mitigate risks, and support implementation of resilience improvements. This is project management consultancy work focused specifically on operational technology resilience, rather than general technology support. National Highways is based in Birmingham. The stated delivery coverage spans the United Kingdom and a broad range of other locations, including Europe, the Channel Islands, the Isle of Man, British Overseas Territories and the rest of the world.

The procurement is complete and has been awarded to CIO-OFFICE LLP. National Highways used a selective process through a framework call-off. The award was made on 25 September 2026. The contract runs from 1 October 2026 to 31 March 2027, with an awarded value of £473,580. The response deadline was 25 September 2026 at 5pm. The requirement was procured as a single service, with no separate lots recorded. No award evaluation criteria are stated in the available process details, so the basis on which bids were compared cannot be described. The procurement was marked as unsuitable for small and medium-sized enterprises and voluntary, community and social enterprises.

This award shows that National Highways buys focused operational technology resilience support combining senior strategic direction with hands-on technical expertise, independent assurance and oversight of delivery across connected workstreams. A credible competitor for a future requirement would need to show it can translate resilience goals into practical plans, coordinate dependencies, identify and manage risks, and help put improvements into operation. The work calls for a blend of consultancy leadership and specialist operational technology knowledge, rather than advice alone. Suppliers should be able to provide sufficient scale and capacity for multiple concurrent workstreams and demonstrate independence when assuring delivery. National Highways used a framework call-off and selected a large supplier; firms considering similar work should assess whether they can compete through an applicable framework and meet the breadth of the requirement.

## Notice

Contract Awarded to CIO-Office. Requirement was for a supplier to provide strategic leadership, specialist technical expertise, independent assurance, and delivery oversight to translate resilience objectives into executable plans, coordinate delivery across multiple interdependent workstreams, identify and mitigate risks, and support the implementation of resilience improvements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3556db24-0122-4590-98db-cef2ca3bc996 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Sep 2026 |
| Contract period | 1 Oct 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £473,580 |
| Lots value | Not specified |
| Awards value | £473,580 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | National Highways |
| Locality | BIRMINGHAM |
| Postcode area | Birmingham |
| Postcode | B4 6GA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIO-OFFICE LLP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72224000 - Project management consultancy services

## Release History

- 29 Sep 2026 at 10:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3556db24-0122-4590-98db-cef2ca3bc996

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3556db24-0122-4590-98db-cef2ca3bc996
  29th September 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e32b3e21-abe9-4ace-92c5-61a31870b0c6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e32b3e21-abe9-4ace-92c5-61a31870b0c6.json.