---
title: "NHS Sheffield CCG : 24/7 Online Mental Health Platform"
ocid: "ocds-b5fd17-e3863f2d-44e2-40f8-9046-6051fcee1767"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e3863f2d-44e2-40f8-9046-6051fcee1767"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e3863f2d-44e2-40f8-9046-6051fcee1767.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e3863f2d-44e2-40f8-9046-6051fcee1767.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHEFFIELD CCG"
published: "2022-03-11"
---

# NHS Sheffield CCG : 24/7 Online Mental Health Platform

Buyer: NHS SHEFFIELD CCG  
Current stage: Award  
OCID: ocds-b5fd17-e3863f2d-44e2-40f8-9046-6051fcee1767

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## Summary

The procurement process involves NHS Sheffield CCG seeking to establish a 24/7 Online Mental Health Platform as part of the South Yorkshire Integrated Care System (ICS). This platform will serve the public in South Yorkshire, integrating with national services and requiring full operation by 2022/23. The procurement process is currently in the Award stage following an open tender procedure, with a contract value of £413,250 for an initial term of 18 months, potentially extendable for another 18 months. The project aims to enhance mental health services accessibility from 1 April 2022 until 30 September 2023, with the tender period concluding on 27 October 2021.

This tender presents significant opportunities for businesses, particularly those specialising in digital health technology, mental health services, and counselling support. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) should find this procurement accessible, as the contract's focus on establishing a user-friendly digital platform requires innovative solutions that cater to diverse service user needs. Companies with experience in integrating digital applications within healthcare systems can leverage this opportunity to broaden their reach and impact within the South Yorkshire region.

## Notice

The South Yorkshire Integrated Care System (ICS) is seeking to establish a common digital offer for the South Yorkshire public. This common offer and platform will integrate to national services, i.e., NHS App, NHS Login and NHS.UK, and will seek to integrate a suite of applications that will offer common services such as booking appointments and managing medications, as well as offering some condition or public cohort specific and personalised services. SY ICS is targeting this service to become operational in 2022/23. The Mental Health specific service will initially operate as a standalone service but must have sufficient integration capability to integrate with the common offer/platform to ensure an excellent experience for the public that is joined up, and in line with the NHS X Digital Technology Assessment Criteria. The provider of the Mental Health service will be required to work with South Yorkshire ICS Digital team to establish this integration as part of delivering the Mental Health Service and the implementation and transition to a SY common digital offer for the public The purpose of the service is to provide an accessible and discretionary digital mental health service to individuals aged 16 years and above in South Yorkshire, ensuring age appropriate safeguarding measures are in place. To provide immediate open access to Mental Health information ( local and national) Improve connectivity to mental health services and support through the use of digital services built around the needs and views of service users Prevent mental health issues escalating and reaching crisis point, by providing access to therapeutic interventions and counselling support. An experienced work force will be provided and all counsellors will be registered with an appropriate professional body i.e. BACP or equivalent. To complement existing mental health crisis services and digital offers in place To provide a service that will help to respond to the anticipated increase in demand arising from the Covid 19 pandemic. The digital platform will enable individuals to access self-assessments and self-management resources and an online peer support community, moderated by mental health professionals. Improve partnership working across the mental and physical health and social care system across South Yorkshire , through engagement and awareness of the platform across the system. The Contract will be for a term of 18 months with the opportunity to extend for a further 18 months subject to mutual agreement between the successful Bidder and the Authority. The maximum term of Contract is consequently 3 years. The value given in this notice is for 18 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6347d3e7-9dd0-488c-807e-0508d72951fb |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Mar 2022 |
| Submission deadline | 27 Oct 2021 |
| Future notice date | Not specified |
| Award date | 14 Feb 2022 |
| Contract period | 31 Mar 2022 - 30 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £413,250 |
| Lots value | Not specified |
| Awards value | £413,250 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHEFFIELD CCG |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S9 4EU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | Darnall |
| Westminster constituency | Sheffield South East |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CONSULTANT CONNECT |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services

## Release History

- 11 Mar 2022 at 09:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6347d3e7-9dd0-488c-807e-0508d72951fb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6347d3e7-9dd0-488c-807e-0508d72951fb
  11th March 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e3863f2d-44e2-40f8-9046-6051fcee1767. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e3863f2d-44e2-40f8-9046-6051fcee1767.json.