---
title: "Social Care Case Management System"
ocid: "ocds-b5fd17-e3939003-321a-40ae-926a-40d24473865d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e3939003-321a-40ae-926a-40d24473865d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e3939003-321a-40ae-926a-40d24473865d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e3939003-321a-40ae-926a-40d24473865d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF MERTON"
published: "2025-04-04"
---

# Social Care Case Management System

Buyer: LONDON BOROUGH OF MERTON  
Current stage: Award  
OCID: ocds-b5fd17-e3939003-321a-40ae-926a-40d24473865d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e3939003-321a-40ae-926a-40d24473865d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e3939003-321a-40ae-926a-40d24473865d.json)

## Summary

The London Borough of Merton has completed the procurement process for a Social Care Case Management System, awarded via the YPO 'Software Application Solutions' Framework Agreement. The procurement, classified under CPV code 48000000 (Software package and information systems), was carried out using the direct award method. The contract period is scheduled to begin on 28th July 2025 and end on 27th July 2030. This procurement pertains to services and is valued at £1,900,000. The main location for the contract's delivery is England, United Kingdom, specifically for social care management.

This tender represents a significant business opportunity for companies specialising in software and information systems, particularly those capable of supporting social care case management. With a substantial value of £1,900,000, it could provide a robust growth platform for technology firms that are either large entities or have the capacity to handle large-scale projects. As the procurement is already awarded to Access UK Limited, future similar opportunities may arise for SMEs who can demonstrate expertise in this sector by staying attuned to the council’s needs and procuring processes. The engagement of London Borough of Merton signals a crucial need for tech-enabled social care solutions within the public sector.

## Notice

The London Borough of Merton (The Council) has procured the provision of a Social Care Case Management system via the YPO 'Software Application Solutions' Framework Agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6458fe91-b7d0-467a-aeaf-91844b6856ce |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2025 |
| Submission deadline | 4 Mar 2025 |
| Future notice date | Not specified |
| Award date | 31 Mar 2025 |
| Contract period | 27 Jul 2025 - 27 Jul 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,900,000 |
| Lots value | Not specified |
| Awards value | £1,900,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF MERTON |
| Locality | MORDEN |
| Post town | Sutton |
| Postcode | SM4 5DX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Merton |
| Electoral ward | Merton Park |
| Westminster constituency | Wimbledon |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCESS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 4 Apr 2025 at 13:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6458fe91-b7d0-467a-aeaf-91844b6856ce

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6458fe91-b7d0-467a-aeaf-91844b6856ce
  4th April 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.merton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e3939003-321a-40ae-926a-40d24473865d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e3939003-321a-40ae-926a-40d24473865d.json.