---
title: "Digital Emergency Call and Resident Communications System"
ocid: "ocds-b5fd17-e3c3cdad-6b89-492b-afd6-793f437c1728"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e3c3cdad-6b89-492b-afd6-793f437c1728"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e3c3cdad-6b89-492b-afd6-793f437c1728.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e3c3cdad-6b89-492b-afd6-793f437c1728.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "HOUSING 21"
published: "2024-03-04"
---

# Digital Emergency Call and Resident Communications System

Buyer: HOUSING 21  
Current stage: Tender  
OCID: ocds-b5fd17-e3c3cdad-6b89-492b-afd6-793f437c1728

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## Summary

The buying organization, Housing 21, is seeking providers for a digital emergency call and resident communications system. The procurement process involves engaging with potential providers for market insights until March 25th, 2024. Housing 21 plans to commence the formal tender in April-May 2024, aiming to finalise the specification for future procurement.

This opportunity presents a chance for businesses experienced in digital emergency call systems to engage with Housing 21. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations may find this tender particularly suitable for growth opportunities. The contract involves repair and maintenance services of medical equipment, with a contract period starting from August 19, 2024, to support ongoing business activities.

## Notice

Housing 21 wishes to use this PIN to attract experienced and capable providers that provide Digital Emergency Call and Resident Communications Systems, to join in a market engagement exercise. The engagement exercise objective is to create opportunity to share equipment examples and innovation in this area with a view to assisting Housing 21 to progress its specification to a concluding form to be used in a future procurement . A brief short description of the procurement specification in mind , is set out in Section II.2.4. of this notice Additional information Link : https://www.housing21.org.uk/ Providers who choose to participate in this exercise should in the first instance email david.mayes@housing21.org.uk explaining brief information about their company, digital supply equipment and previous contract success that have benefitted residents who residents and Extra Care by Midday on March 25th 2024 Information submitted, may be viewed for planning purposes only or if required, followed by Housing 21 invitations to present equipment demonstrations on the 10th and 11th April 2024 in the Birmingham area ( Dates may be subject to change ) Guidance for Providers-This is NOT a tender. Information submitted will not be scored Aspirational future tender commencement Approximately end April 2024-May 2024

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/21f18a25-d975-4776-9cad-3a1e4ecbc214 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Mar 2024 |
| Submission deadline | 25 Mar 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 18 Aug 2024 - 18 Aug 2033 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOUSING 21 |
| Locality | UK-UK-BIRMINGHAM: BUILDING COMPLETION WORK.: GROUN |
| Post town | Birmingham |
| Postcode | B16 8TP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50421000 - Repair and maintenance services of medical equipment

## Release History

- 4 Mar 2024 at 13:50 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/21f18a25-d975-4776-9cad-3a1e4ecbc214

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/21f18a25-d975-4776-9cad-3a1e4ecbc214
  4th March 2024 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=845604148
  Please follow this link to view the notice.

## Notice URLs

- https://www.housing21.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e3c3cdad-6b89-492b-afd6-793f437c1728. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e3c3cdad-6b89-492b-afd6-793f437c1728.json.