---
title: "Provision of Smart Messaging"
ocid: "ocds-b5fd17-e405292a-fef8-49a9-968b-1fff7b0c1984"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e405292a-fef8-49a9-968b-1fff7b0c1984"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e405292a-fef8-49a9-968b-1fff7b0c1984.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e405292a-fef8-49a9-968b-1fff7b0c1984.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COUNTY DURHAM AND DARLINGTON NHS FOUNDATION TRUST"
published: "2026-04-20"
---

# Provision of Smart Messaging

Buyer: COUNTY DURHAM AND DARLINGTON NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-e405292a-fef8-49a9-968b-1fff7b0c1984

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## Summary

County Durham & Darlington NHS Foundation Trust has awarded a contract for the provision of Smart Messaging services to British Telecommunications PLC. The contract, valued at £91,320 GBP, will run from 1st February 2026 to 31st January 2028, throughout the Trust's facilities in the North East of England. This procurement falls under the 'Enhanced Messaging Service (EMS) services' industry category, and the award stage was completed as of 31st January 2026. The procurement was executed through a selective method, specifically a call-off from the Crown Commercial Services RM6116 Network Services 3 framework agreement, ensuring a streamlined process for acquiring these services.

This contract poses significant opportunities for businesses involved in or looking to expand into the EMS services sector, particularly organisations capable of supporting large-scale operations such as those within the NHS framework. While this contract is not specifically suited for SMEs or VCSEs, it offers opportunities for businesses that can provide comprehensive messaging solutions on a regional scale. Suppliers looking to engage in similar frameworks should focus on building relationships with large-scale buyers like the NHS Foundation Trust for substantial business growth.

## Notice

County Durham & Darlington NHS Foundation Trust have a requirement to renew the smart messaging service that is used throughout the Trust. The contract was awarded to British Telecommunications PLC via Crown Commercial Services RM6116 Network Services 3 expiring 17/07/2027. The Contract term is 24 Months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/636693a8-152d-408b-a40f-1bb375189e84 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2026 |
| Submission deadline | 31 Jan 2026 |
| Future notice date | Not specified |
| Award date | 31 Jan 2026 |
| Contract period | 1 Feb 2026 - 31 Jan 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £91,320 |
| Lots value | Not specified |
| Awards value | £91,320 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COUNTY DURHAM AND DARLINGTON NHS FOUNDATION TRUST |
| Locality | DARLINGTON |
| Post town | Darlington |
| Postcode | DL3 6HX |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC33 Darlington |
| Local authority | Darlington |
| Electoral ward | Pierremont |
| Westminster constituency | Darlington |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRITISH TELECOMMUNICATIONS |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64212200 - Enhanced Messaging Service (EMS) services

## Release History

- 20 Apr 2026 at 14:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/636693a8-152d-408b-a40f-1bb375189e84

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/636693a8-152d-408b-a40f-1bb375189e84
  20th April 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e405292a-fef8-49a9-968b-1fff7b0c1984. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e405292a-fef8-49a9-968b-1fff7b0c1984.json.