---
title: "Cultural Change Programme"
ocid: "ocds-b5fd17-e408344f-c549-488c-bb91-c72cf51f3c6c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e408344f-c549-488c-bb91-c72cf51f3c6c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e408344f-c549-488c-bb91-c72cf51f3c6c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e408344f-c549-488c-bb91-c72cf51f3c6c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH WEST - ACUTES"
published: "2018-04-23"
---

# Cultural Change Programme

Buyer: NHS SOUTH WEST - ACUTES  
Current stage: Award  
OCID: ocds-b5fd17-e408344f-c549-488c-bb91-c72cf51f3c6c

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## Summary

The procurement process for the "Cultural Change Programme" initiated by NHS South West - Acutes aims to establish a single provider contract to enhance the organisational culture within Torbay Pharmaceuticals. This initiative falls under the business and management consultancy industry and is located in Paignton, England. The tender process is complete, with the contract period commencing on 1st May 2018 and culminating on 30th April 2019. The total value of the awarded contract is £97,000, with a minimum bid value of £50,000. This project was conducted through an open procurement method, allowing for broad participation.

This tender presents significant opportunities for consultancy firms specialised in business management and change processes. Businesses that excel in fostering organisational development, have experience in cultural transformation, and provide human resources management consultancy would find this tender particularly well-suited to their expertise. The change programme focuses on creating a learning environment and facilitating decision-making at all levels, making it an appealing prospect for companies aiming to engage in long-term partnerships with public sector organisations.

## Notice

Torbay Pharmaceuticals wishes to establish a single provider Contract for the provision of Cultural Change Programme. There is a culture within the business (stemming from the NHS command and control approach to management) which has created a culture of covering ones actions i.e. "if it is in the system then I can't be blamed". Although in reality at a local level within TP there isn't a blame culture at a senior level. The business employs 170 people many of whom have been in the business in excess of 15 years. Behaviour and current approach are firmly embedded within the organisation. There is across the business a reluctance to make decisions (even the most basic ones).This may stem from a previous regime where most decisions no matter how small ended up at the top and often decisions that were made were over turned. There isn't a culture of challenging or feedback especially around how we do things in order to achieve continuous improvement. Across the business colleague accept the way we do things and don't seem able to raise suggestions for improvement/change. At a Executive Level over the last 10 months the business has appointed a new - Managing Director - Finance Director - Commercial and Strategy Director - The acting interim MD has moved to the post of Technical Services Director The team recognise the challenges the business faces and are all supportive of the change programme. TP are looking to achieve the following outputs from a cultural change programme that centres on - Becoming a learning and development organisation - Changing our approach to how we quality and how the QMS system is managed and used on a daily basis. - Creating an open environment where there is healthy challenge at all levels and across the organisation. - Creating an environment where colleagues feel able to make decisions without consequences. Delivery of a programme to embed the new ways of working across the entire business so that it becomes BAU. * Cultural chang

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/39f3d369-debc-407a-a9f9-bc10e6716b11 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Apr 2018 |
| Submission deadline | 20 Mar 2018 |
| Future notice date | Not specified |
| Award date | 9 Apr 2018 |
| Contract period | 30 Apr 2018 - 30 Apr 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £97,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH WEST - ACUTES |
| Locality | PAIGHTON |
| Post town | Torquay |
| Postcode | TQ4 7FG |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK42 Torbay |
| Local authority | Torbay |
| Electoral ward | Collaton St Mary |
| Westminster constituency | South Devon |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ICE CREATES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79400000 - Business and management consultancy and related services
- 79410000 - Business and management consultancy services
- 79411000 - General management consultancy services
- 79414000 - Human resources management consultancy services

## Release History

- 23 Apr 2018 at 10:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/39f3d369-debc-407a-a9f9-bc10e6716b11

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/39f3d369-debc-407a-a9f9-bc10e6716b11
  23rd April 2018 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=23420&B=NHSSW
  Additional data

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e408344f-c549-488c-bb91-c72cf51f3c6c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e408344f-c549-488c-bb91-c72cf51f3c6c.json.