---
title: "CRM/ CMS Cloud Solution"
ocid: "ocds-b5fd17-e41b2e55-fefd-43e5-83c0-e243283faee8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e41b2e55-fefd-43e5-83c0-e243283faee8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e41b2e55-fefd-43e5-83c0-e243283faee8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e41b2e55-fefd-43e5-83c0-e243283faee8.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "YSS"
published: "2022-03-30"
---

# CRM/ CMS Cloud Solution

Buyer: YSS  
Current stage: Tender  
OCID: ocds-b5fd17-e41b2e55-fefd-43e5-83c0-e243283faee8

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## Summary

The procurement process involves YSS, a buyer based in Worcester, England, seeking a CRM/ CMS Cloud Solution to transition from their current system to a cloud-based platform. The tender, classified under the industry category of IT services, is currently in the active stage with an open procurement method. Key dates include the publication of the tender on 30th March 2022, with a submission deadline set for 19th April 2022. The contract period is expected to commence on 2nd May 2022 and terminate on 1st May 2024.

This tender presents significant opportunities for software development and IT service providers, particularly those offering cloud solutions, dashboard reporting, and case management systems. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly well-suited to compete, given their potential to deliver tailored solutions and support over the contract's duration. Such businesses can leverage this contract to expand their service offerings and enhance their market presence in the public sector.

## Notice

To migrate YSS from their current system and way of working to a cloud-based CRM/ Case Management System.Currently, YSS use a mixture of MS Access databases, Excel and Word documents to manage the delivery of multiple services to some of society's most vulnerable individuals.YSS will require a solution that delivers the following:Dashboards and reportingAccounts/ ContactsCase ManagementWebsite Integration - form captureParticipant Recruitment & LifecycleProgramme/ Project DeliverySharePoint integrationTraining on the solutionSupport for a minimum of 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8e3cbed6-6e8b-47b5-a27f-8ea31a1f00a6 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Mar 2022 |
| Submission deadline | 19 Apr 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 May 2022 - 1 May 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | YSS |
| Locality | WORCESTER |
| Post town | Worcester |
| Postcode | WR3 8TJ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG12 Worcestershire CC |
| Local authority | Worcester |
| Electoral ward | Claines |
| Westminster constituency | Worcester |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Mar 2022 at 16:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8e3cbed6-6e8b-47b5-a27f-8ea31a1f00a6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8e3cbed6-6e8b-47b5-a27f-8ea31a1f00a6
  30th March 2022 - Opportunity notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=MAR164095
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- https://www.yss.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e41b2e55-fefd-43e5-83c0-e243283faee8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e41b2e55-fefd-43e5-83c0-e243283faee8.json.