---
title: "Contract Award - GovMetric CaseTracker case management solution"
ocid: "ocds-b5fd17-e45c2b8b-71e5-42e3-8953-aa35e460f913"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e45c2b8b-71e5-42e3-8953-aa35e460f913"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e45c2b8b-71e5-42e3-8953-aa35e460f913.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e45c2b8b-71e5-42e3-8953-aa35e460f913.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HAVERING"
published: "2023-03-03"
---

# Contract Award - GovMetric CaseTracker case management solution

Buyer: LONDON BOROUGH OF HAVERING  
Current stage: Award  
OCID: ocds-b5fd17-e45c2b8b-71e5-42e3-8953-aa35e460f913

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## Summary

The London Borough of Havering has awarded a contract for a CaseTracker case management solution to ROL Solutions Ltd. The contract is valued at £175,000 and falls under the goods category. The procurement method used was selective, with a call-off from a framework agreement. The contract period is from February 17, 2023, to February 16, 2026, with the tender period ending on February 1, 2023.

This contract award by the London Borough of Havering presents an opportunity for businesses in the software package and information systems industry, particularly those providing case management solutions. Small and medium enterprises (SMEs) are deemed suitable for this opportunity. The geographical location for delivery is specified as London, United Kingdom, creating a local business opportunity within the region.

## Notice

CaseTracker platform for the management or FOI, EIR, ASC, CSC and other customer interactions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d6060245-05e7-4af9-85b3-2b6ef9ccbf39 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Mar 2023 |
| Submission deadline | 1 Feb 2023 |
| Future notice date | Not specified |
| Award date | 2 Feb 2023 |
| Contract period | 17 Feb 2023 - 16 Feb 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £175,000 |
| Lots value | Not specified |
| Awards value | £175,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HAVERING |
| Locality | ROMFORD |
| Post town | Romford |
| Postcode | RM1 3BB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI52 Barking & Dagenham and Havering |
| Local authority | Havering |
| Electoral ward | St Edward's |
| Westminster constituency | Romford |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ROL SOLUTIONS LTD T/A GOVMETRIC |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 3 Mar 2023 at 14:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d6060245-05e7-4af9-85b3-2b6ef9ccbf39

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d6060245-05e7-4af9-85b3-2b6ef9ccbf39
  3rd March 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e45c2b8b-71e5-42e3-8953-aa35e460f913. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e45c2b8b-71e5-42e3-8953-aa35e460f913.json.