---
title: "Server Cloud Enrolment (SCE)"
ocid: "ocds-b5fd17-e45dcdce-db44-4e33-84b3-bc9e5126dc6d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e45dcdce-db44-4e33-84b3-bc9e5126dc6d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e45dcdce-db44-4e33-84b3-bc9e5126dc6d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e45dcdce-db44-4e33-84b3-bc9e5126dc6d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "O F W A T"
published: "2023-05-24"
---

# Server Cloud Enrolment (SCE)

Buyer: O F W A T  
Current stage: Award  
OCID: ocds-b5fd17-e45dcdce-db44-4e33-84b3-bc9e5126dc6d

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## Summary

The purchasing organization for this public procurement process is O F W A T. The title of the tender is "Server Cloud Enrolment (SCE)" in the IT services category. The procurement stage is at the award phase, with a contract value of £66,442.68 GBP. The procurement method used was a direct procurement with a single tender action. The tender period ended on 3rd May 2023, and the contract period will run from 1st June 2023 to 31st May 2026. The tender was awarded to Phoenix Software Limited, and the delivery addresses are in West Midlands and London, United Kingdom.

This procurement of IT services by O F W A T offers opportunities for business growth, especially for companies providing consultancy, software development, internet services, and support. Small and medium-sized enterprises (SMEs) are particularly well-suited to compete. The contract involves providing licencing support and software asset management services over a 3-year period, with potential for additional work on a time and materials basis. Interested businesses should consider aligning their offerings with the specified requirements outlined in the tender for successful participation and growth in this competitive procurement market.

## Notice

Awarded using Ofwat's Standard Terms and Conditions for Goods and Services. Requirements: - Core Infrastructure Server Suite Data Centre Core All Language Subscription - 2 Core Licence - Licence x 108 x 2 Licensing support 1. Helpdesk The Supplier will provide full licencing support via a helpdesk with the following functions to at least the following SLA for the duration of the 3-year contract: * Telephone licencing support, 9 - 5 during standard working days (Monday - Friday excluding Bank Holidays) * Email / portal licencing, 9 - 5 during standard working days (Monday - Friday excluding Bank Holidays) * First response to queries by either communication method within 2 working hours 2. Licence optimisation We require a partner who will assist us in understanding our licence requirements, who pro-actively reviews our estate and who will advise of changes required. This is to make sure that we have the correct type and number of licences, ensuring value for money, optimal efficiency and, possibly, cost savings. This will require at least the piece of work below annually: * Annual 'True Up'. The partner, within 1 month prior to the annual contact anniversary, will review the estate with a view to purchasing the correct type and number of licences for the following contract year. This activity will take place annually in April / May. Management information on support usage on a quarterly basis. (Number of service, calls, resolution time, changes in licencing). Additional Work There will be work subsequent to the Licencing Support and Software Asset Management undertakings stated above. We do not know how many additional days will be required so request that potential suppliers provide a Time & Materials rate card of prices against the various disciplines for all subsequent work and that these prices are fixed for the 3-year period of the contract. As we cannot commit to volumes, these prices will not be marked. However, they will be a condition of tender and all stated prices will need to be honoured for the duration of the contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7b025c65-721c-425c-89d4-c63ee6402382 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 May 2023 |
| Submission deadline | 3 May 2023 |
| Future notice date | Not specified |
| Award date | 10 May 2023 |
| Contract period | 31 May 2023 - 31 May 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £66,442 |
| Lots value | Not specified |
| Awards value | £66,442 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | O F W A T |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England), TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 24 May 2023 at 11:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7b025c65-721c-425c-89d4-c63ee6402382

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7b025c65-721c-425c-89d4-c63ee6402382
  24th May 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.ofwat.gov.uk

## Provenance

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