---
title: "Operations and Process Support Services"
ocid: "ocds-b5fd17-e47d3b93-34a8-4e12-b379-9538010e9bb2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e47d3b93-34a8-4e12-b379-9538010e9bb2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e47d3b93-34a8-4e12-b379-9538010e9bb2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e47d3b93-34a8-4e12-b379-9538010e9bb2.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "HMRC"
published: "2020-09-13"
---

# Operations and Process Support Services

Buyer: HMRC  
Current stage: Tender  
OCID: ocds-b5fd17-e47d3b93-34a8-4e12-b379-9538010e9bb2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e47d3b93-34a8-4e12-b379-9538010e9bb2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e47d3b93-34a8-4e12-b379-9538010e9bb2.json)

## Summary

The HMRC is seeking suppliers for the "Operations and Process Support Services" contract, which is classified under port management services and valued at £250 million. This procurement is currently in the planning stage, with the tender period closing on 16 September 2020. The contract is scheduled to commence on 15 October 2020 and will last until 13 October 2023, covering delivery in the UK and British Oversea Territories.

This tender presents a significant opportunity for businesses with expertise in site operations, process support, and government contract services, particularly those equipped to manage border and customs activities. Companies capable of supporting large-scale operations within the public sector are encouraged to participate, as HMRC collaborates with various government departments in this initiative.

## Notice

Text to be corrected in the original notice: Place of text to be modified: II.1.4 Instead of: The Contracting Authority is giving potential suppliers early notification of an emerging requirement for the provision of Site Operations and Process Support Services across the UK to support the department and potentially other Government Departments to undertake official borders and customs activities. It is not possible at this stage to provide any further details regarding the procurement as the approach has not yet been finalised pending the outcome of market engagement. Read: As a follow on from this PIN the Contracting Authority has determined that no further action will be taken beyond already completed supplier engagement. The Contract Authority considers this notice to be closed. No further correspondence is required. Other additional information: As a follow on from this PIN the Contracting Authority has determined that no further action will be taken beyond already completed supplier engagement. The Contract Authority considers this notice to be closed. No further correspondence is required. The Contracting Authority is giving potential suppliers early notification of an emerging requirement for the provision of Site Operations and Process Support Services across the UK to support the department and potentially other Government Departments to undertake official borders and customs activities. It is not possible at this stage to provide any further details regarding the procurement as the approach has not yet been finalised pending the outcome of market engagement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/48c45a4f-52e2-4997-83e9-13a7c02891a3 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Sep 2020 |
| Submission deadline | 16 Sep 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 14 Oct 2020 - 13 Oct 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HMRC |
| Locality | SALFORD, |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98362000 - Port management services

## Release History

- 13 Sep 2020 at 05:55 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/48c45a4f-52e2-4997-83e9-13a7c02891a3
- 26 Apr 2020 at 14:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/48c45a4f-52e2-4997-83e9-13a7c02891a3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/48c45a4f-52e2-4997-83e9-13a7c02891a3
  13th September 2020 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=489686772
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e47d3b93-34a8-4e12-b379-9538010e9bb2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e47d3b93-34a8-4e12-b379-9538010e9bb2.json.
