---
title: "Ivanti Service Desk & ALM/LPM Support and Maintenance"
ocid: "ocds-b5fd17-e4802825-82be-4917-90a5-16fe5555e6e0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e4802825-82be-4917-90a5-16fe5555e6e0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e4802825-82be-4917-90a5-16fe5555e6e0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e4802825-82be-4917-90a5-16fe5555e6e0.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF LAMBETH"
published: "2020-01-28"
---

# Ivanti Service Desk & ALM/LPM Support and Maintenance

Buyer: LONDON BOROUGH OF LAMBETH  
Current stage: Tender  
OCID: ocds-b5fd17-e4802825-82be-4917-90a5-16fe5555e6e0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e4802825-82be-4917-90a5-16fe5555e6e0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e4802825-82be-4917-90a5-16fe5555e6e0.json)

## Summary

The London Borough of Lambeth is currently undertaking a tender process for the project titled "Ivanti Service Desk & ALM/LPM Support and Maintenance." This opportunity falls under the services industry category, specifically focusing on system maintenance services (CPV code: 50324100). The procurement method is a limited competitive quotation, which is designed for contracts below the threshold amount, with a total estimated value of £100,000. The tender period is set to close on 17th February 2020, and the successful bid will initiate a contract period from 1st April 2020 to 31st March 2022, covering a wide geographical delivery area, including the United Kingdom and overseas territories.

This tender presents significant growth opportunities for businesses specialising in IT support and software maintenance, particularly those with experience in public sector contracts. Companies that can demonstrate a solid track record of offering timely technical support and maintaining software systems will be particularly competitive. Additionally, firms that can ensure their clients have access to the latest software versions and updates will find this tender aligns well with their capabilities, allowing them to expand their client base within the public sector.

## Notice

The London Borough of Lambeth (LBL) is seeking a Service Provider to provide support and maintenance of our existing Service Desk software, Ivanti's Service Desk powered by LANDESK. Service providers will, therefore, have demonstrated their ability to offer day to day support for issues arising with the software within agreed timescales and additionally a proven record of ensuring that their client has access to the latest version and updates/patches available. The service provider will also be expected to show that they have experience with other public sector organisations and will be required to provide references

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8818853b-89c0-4645-96d4-6564057308e6 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jan 2020 |
| Submission deadline | 17 Feb 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2020 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF LAMBETH |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW2 1NR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Brixton Rush Common |
| Westminster constituency | Clapham and Brixton Hill |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50324100 - System maintenance services

## Release History

- 28 Jan 2020 at 10:47 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8818853b-89c0-4645-96d4-6564057308e6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8818853b-89c0-4645-96d4-6564057308e6
  28th January 2020 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/461623e8-b136-4ed7-a210-a46022792f6e
  LBL - Specification and Response

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e4802825-82be-4917-90a5-16fe5555e6e0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e4802825-82be-4917-90a5-16fe5555e6e0.json.