---
title: "Trader Support Service"
ocid: "ocds-b5fd17-e4b2a316-bb91-4ef0-bf68-b4d74a25e7f9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e4b2a316-bb91-4ef0-bf68-b4d74a25e7f9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e4b2a316-bb91-4ef0-bf68-b4d74a25e7f9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e4b2a316-bb91-4ef0-bf68-b4d74a25e7f9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2024-02-15"
---

# Trader Support Service

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-e4b2a316-bb91-4ef0-bf68-b4d74a25e7f9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e4b2a316-bb91-4ef0-bf68-b4d74a25e7f9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e4b2a316-bb91-4ef0-bf68-b4d74a25e7f9.json)

## Summary

The Trader Support Service procurement process was successfully completed by H M Revenue & Customs. The title of the tender is "Trader Support Service," falling under the Business and Management Consultancy services category. The contract value is £241,000,000 GBP, with an open procurement method. The contract period started on December 18, 2020, and ends on December 31, 2022.

This procurement opportunity by H M Revenue & Customs offers business growth potential for companies in the Business and Management Consultancy sector. The open procedure allows various businesses to compete for providing customs declaration management services. Companies with expertise in consultancy services related to customs processes may find this tender well-suited for expanding their business.

## Notice

The trader support service will: * provide a free end-to-end support package to manage customs declarations on behalf of traders; * educate businesses on what the Northern Ireland protocol means for them, and the steps they need to take to comply with it. This will include online training sessions and webinars; * be available to businesses moving goods into Northern Ireland under new processes in the Northern Ireland Protocol that start from 1 January 2021.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a487a5d8-7190-4840-a557-6b20bb2d016f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Feb 2024 |
| Submission deadline | 31 Aug 2020 |
| Future notice date | Not specified |
| Award date | 18 Dec 2020 |
| Contract period | 18 Dec 2020 - 31 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £241,000,000 |
| Lots value | Not specified |
| Awards value | £241,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | Southend-on-Sea |
| Postcode | SS99 1AA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUJITSU SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79400000 - Business and management consultancy and related services

## Release History

- 15 Feb 2024 at 13:53 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a487a5d8-7190-4840-a557-6b20bb2d016f
- 12 Mar 2021 at 10:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a487a5d8-7190-4840-a557-6b20bb2d016f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a487a5d8-7190-4840-a557-6b20bb2d016f
  15th February 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2f98b286-1aff-4093-a93b-b67a4b5971a5
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5bd2565d-d7b8-4d45-8edf-7bc83bde2043
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f4363a66-0a7c-4c4a-bfd9-68d777ce316e
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2e5910a6-05c2-434a-a136-ebd1fef4a7ba
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/91b61fdf-d2e5-4b12-a23d-8dab05f455b1
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3d080c45-c8a3-49d9-a2c2-e5d32353533c
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/084b4064-ce21-4eef-8f53-bd8a6ecf5585
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9fffb67a-5fd5-4700-9dcb-e65c19039a2b
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3f6fac7f-9afa-4629-9b6f-ef9b34d9d5a8
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4f78e814-d788-4015-95e4-1186c1e3b50a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fae1d3d0-8467-4688-8dad-eab3347240a6
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6e51cb53-ce60-41b8-b31e-5724354e785e
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1f681351-bbf6-4013-9710-05ccfba3d262
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/00d37873-3626-4373-b4af-7f0606ca09d3
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bff01d74-a3e3-4078-9905-e316683cf629
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/31d6b6c2-8df1-435b-936e-0c844410afdb
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c8373857-4623-4ab8-b784-5ad89addcd18
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a85bec0b-e2fa-4fe3-a8f8-6dc0f01937fd
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5fc2f652-09dd-449b-8c40-6294e7bfbee3
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/82e00881-18bc-4e5d-a055-97de63dc3fe8
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e58debbf-5602-45b6-882d-0308f3c74cc2
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fb8182b9-24bf-48f0-91a2-c64bbf7e196d
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a9eb820e-a903-4507-8aab-f9b6e17ba439
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3ee787ce-a780-429e-8b12-288bb5d5194d
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c1438e6e-4a9a-422c-af0d-331e1160d5ac
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3843c9be-079f-4f5b-9621-21b46f58dbe5
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/86746ee1-af83-4447-8d79-5e6044e9c379
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c72f0392-5369-46b0-994a-af0f5542ebc1
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4238534e-dedb-4d8e-b78f-5b4cacc975a0
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/739f2ff7-85f6-4863-8635-fe5963de6eeb
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4d456532-e0f9-4640-b9c8-e9de64e306d9
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/04abf5e3-b281-454c-ba84-68efa463a47c
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/37ecb207-b61c-4f42-9ebd-edc76d90f5b4
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2b33112a-b5e5-48ca-9171-82136e70203c
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/47b5b346-6e79-4239-ab3c-238889f94364
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1bf647de-0299-4c09-8999-2e5b846d8cb3
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5b5ddb5f-0a13-401a-95d5-aab72ae20bb6
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/edab1c8f-f239-40d7-8afa-70ff417216ff
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ca6af7f0-e1e3-41e6-80a1-e7f3216895ef
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d37aa90e-bf8a-40f6-80d9-858fd56a19d8
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b39bbc16-a2ed-4161-9268-fadd9684b007
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/63bf9479-d553-4ebb-bd7f-894b1f5044bf
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0185843f-574c-44f7-87b2-95b4065ec2ad
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c5f2bf1f-018b-4af1-a1d0-6c2c657d5d36
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/28bbcccd-1549-49e2-88f7-47022606d50a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/47b49297-c650-4f45-864b-697e92cc7060
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c1189dcd-05a7-48c3-b0a8-857a313bead8

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e4b2a316-bb91-4ef0-bf68-b4d74a25e7f9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e4b2a316-bb91-4ef0-bf68-b4d74a25e7f9.json.