---
title: "PR6084 - NPE CRM System for Moorfields Eye Hospital"
ocid: "ocds-b5fd17-e4c40cfe-a080-4ba6-acc7-283d49329bd2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e4c40cfe-a080-4ba6-acc7-283d49329bd2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e4c40cfe-a080-4ba6-acc7-283d49329bd2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e4c40cfe-a080-4ba6-acc7-283d49329bd2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST"
published: "2021-03-24"
---

# PR6084 - NPE CRM System for Moorfields Eye Hospital

Buyer: MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-e4c40cfe-a080-4ba6-acc7-283d49329bd2

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## Summary

The procurement process involves Moorfields Eye Hospital NHS Foundation Trust seeking a supplier for the NPE CRM System, aimed at enhancing case management from prospect to treatment. This campaign was conducted under a Below Threshold procedure from January to February 2021, with the tender period concluding on 10 February 2021. The awarded contract, valued at £89,700, commenced on 1 March 2021 and is set to last until 28 February 2026. The procurement falls under the services category, specifically focusing on software packages and information systems, with the supplier being Being Guided at Xceliant Limited.

This tender offers a significant opportunity for businesses specialising in software solutions and customer relationship management systems, particularly those targeting healthcare environments. Companies that could effectively contribute to enhancing patient management systems or those with experience partnering with NHS entities would be well-positioned to compete in this procurement. Suppliers that can demonstrate innovative case management solutions aligned with healthcare needs may find this an attractive avenue for growth.

## Notice

The Authority sought to appoint a supplier that could provide the required NPE CRM System platform to deliver a benchmark prospect experience and to maximise conversions to treatment for Moorfields Private with prospect to patient, end to end, case management. Partners Procurement Service, on behalf of Moorfields Eye Hospital NHS Foundation Trust undertook a Below Threshold procedure from January 2021 to February 2021. Suppliers were invited to tender for the NPE CRM System for Moorfields Eye Hospital. The tender was finalised, with Being Guided at Xceliant Limited emerging as the preferred bidder.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2b64900b-0a91-4eaa-b7c8-a3eb2ec0facf |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Mar 2021 |
| Submission deadline | 10 Feb 2021 |
| Future notice date | Not specified |
| Award date | 25 Feb 2021 |
| Contract period | 1 Mar 2021 - 28 Feb 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £89,700 |
| Lots value | Not specified |
| Awards value | £89,700 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW3 2QG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Gospel Oak |
| Westminster constituency | Hampstead and Highgate |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BEING GUIDED AT XCELIANT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 24 Mar 2021 at 13:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2b64900b-0a91-4eaa-b7c8-a3eb2ec0facf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2b64900b-0a91-4eaa-b7c8-a3eb2ec0facf
  24th March 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.lppsourcing.org

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e4c40cfe-a080-4ba6-acc7-283d49329bd2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e4c40cfe-a080-4ba6-acc7-283d49329bd2.json.